Senior E-commerce Fulfillment Lead

Michael Hill Jeweller; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Leadership development

Involvement in e-commerce fulfilment

Exposure to wider warehouse operations

Career progression within Bevilles

Job summary

Bevilles in Brisbane is seeking a Senior Warehouse Administrator - E-commerce Lead for our Australian Support Centre. You will oversee daily e-commerce operations, prioritise orders, and ensure timely fulfilment while supporting a high‑performing team.

Based in Brisbane, you’ll report to the Distribution Centre Manager, lead/coach staff, optimise processes and contribute to customer experience improvements across the business.

Qualifications

• Experience within warehousing or e-commerce operations.
• Ability to lead, train and support a team.
• Strong organisational and prioritisation skills.
• Clear communication with stakeholders across the business.

Responsibilities

• Lead the day-to-day priorities and activities of the E-commerce team.
• Coordinate staffing, picking, packing and order fulfilment to meet turnaround times.
• Monitor order volumes, aged orders and upcoming activity to ensure adequate resources.
• Support training, development and performance of team members.
• Manage stock availability, order exceptions and e-commerce reservations.
• Monitor Ship from Store orders and coordinate fulfilment or redirection as needed.
• Ensure quality standards and transport cut-off times are achieved.
• Collaborate with stakeholders across the business to identify process improvements.
• Support broader warehouse operations when required.

Skills

E-commerce operations

Team leadership

Organisational skills

Problem solving

Attention to detail

Customer focus

Communication skills

Stakeholder collaboration

Tools

Microsoft Excel

Office suite

Job description

Bevilles in Brisbane is seeking a Senior Warehouse Administrator - E-commerce Lead for our Australian Support Centre. You will oversee daily e-commerce operations, prioritise orders, and ensure timely fulfilment while supporting a high‑performing team.

Based in Brisbane, you’ll report to the Distribution Centre Manager, lead/coach staff, optimise processes and contribute to customer experience improvements across the business.