Senior Warehouse Administrator

Michael Hill; Brisbane; On-site; AUD 80,000 - 110,000; Full time

Job summary

Bevilles in Brisbane is seeking a Senior Warehouse Administrator - E-commerce Lead to drive daily e-commerce fulfilment and lead a dynamic warehouse team at our Australian Support Centre. You will prioritise orders, manage resources, and support training to deliver fast, accurate service.

Reporting to the Distribution Centre Manager, you’ll own stock availability, order exceptions, and cross-functional collaboration to optimise operations and customer satisfaction.

Qualifications

• Experience leading an e-commerce/warehouse team.
• Ability to train and support a team in a fast-moving environment.
• Strong organisational and prioritisation skills with attention to detail.

Responsibilities

• Lead day-to-day priorities of the E-commerce team in the warehouse.
• Coordinate staffing, picking, packing and order fulfilment to meet turnaround times.
• Monitor order volumes, aged orders and upcoming activity for resource planning.
• Support training and performance of team members.
• Oversee stock availability, order exceptions and e-commerce reservations.
• Coordinate fulfilment or redirection for Ship from Store orders as needed.
• Ensure quality standards and transport cut-off times are achieved.
• Collaborate with stakeholders to identify process improvements.

Skills

Team leadership

Warehousing operations

E-commerce fulfilment

Excel & MS Office

Stakeholder communication

Tools

Microsoft Excel

Microsoft Office

Job description

We have an exciting opportunity for an experienced team member to step into the role of Senior Warehouse Administrator - E-commerce Lead, based at our Australian Support Centre in Brisbane.

Reporting to the Distribution Centre Manager, you’ll take the lead on the day-to-day operation of our E-commerce team, helping ensure online orders are prioritised, fulfilled and delivered efficiently while supporting a positive, high-performing team environment.

This is a great opportunity for someone looking to take the next step in their career, build their leadership capability and take greater ownership across our e-commerce fulfilment operation.

What you'll be doing

• Leading the day-to-day priorities and activities of the E-commerce team
• Coordinating staffing, picking, packing and order fulfilment to achieve required turnaround times
• Monitoring order volumes, aged orders and upcoming activity to ensure the right resources are in place
• Supporting the training, development and performance of team members
• Managing stock availability, order exceptions and e-commerce reservations
• Monitoring Ship from Store orders and coordinating fulfilment or redirection when required
• Ensuring quality standards and transport cut-off times are achieved
• Working closely with stakeholders across the business to identify opportunities for process improvement
• Supporting broader warehouse operations when required.

What we're looking for

You’ll be someone who enjoys taking ownership, supporting others and finding practical solutions in a fast-moving environment.

Ideally, you’ll bring:

• Experience within warehousing, e-commerce operations or a similar operational environment
• The confidence and capability to lead, train and support a team
• Strong organisational and prioritisation skillsA calm, solutions-focused approach to problem solving
• Great attention to detail and a strong customer focus
• Clear communication skills and the ability to work effectively with stakeholders across the business
• Working knowledge of Microsoft Excel and Office.

Experience in e-commerce operational task management, jewellery supply chain, or relevant Supply Chain, Logistics or Inventory Management qualifications would be advantageous.

What's on offer

• An opportunity to take the next step and further develop your leadership capability
• Greater ownership across our e-commerce fulfilment operation
• The opportunity to contribute to improvements in the way we work and the experience we deliver to our customers
• Exposure to broader warehouse operations and stakeholders across the business
• The chance to continue building your career within the Bevilles team

Interested in taking the next step? We’d love to hear from you!