Senior Warehouse Administrator E-commerce

Michael Hill Jeweller; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Leadership development

Involvement in e-commerce fulfilment

Exposure to wider warehouse operations

Career progression within Bevilles

Job summary

Bevilles in Brisbane is seeking a Senior Warehouse Administrator - E-commerce Lead for our Australian Support Centre. You will oversee daily e-commerce operations, prioritise orders, and ensure timely fulfilment while supporting a high‑performing team.

Based in Brisbane, you’ll report to the Distribution Centre Manager, lead/coach staff, optimise processes and contribute to customer experience improvements across the business.

Qualifications

• Experience within warehousing or e-commerce operations.
• Ability to lead, train and support a team.
• Strong organisational and prioritisation skills.
• Clear communication with stakeholders across the business.

Responsibilities

• Lead the day-to-day priorities and activities of the E-commerce team.
• Coordinate staffing, picking, packing and order fulfilment to meet turnaround times.
• Monitor order volumes, aged orders and upcoming activity to ensure adequate resources.
• Support training, development and performance of team members.
• Manage stock availability, order exceptions and e-commerce reservations.
• Monitor Ship from Store orders and coordinate fulfilment or redirection as needed.
• Ensure quality standards and transport cut-off times are achieved.
• Collaborate with stakeholders across the business to identify process improvements.
• Support broader warehouse operations when required.

Skills

E-commerce operations

Team leadership

Organisational skills

Problem solving

Attention to detail

Customer focus

Communication skills

Stakeholder collaboration

Tools

Microsoft Excel

Office suite

Job description

Senior Warehouse Administrator E-commerce

We have an exciting opportunity for an experienced team member to step into the role of Senior Warehouse Administrator - E-commerce Lead, based at our Australian Support Centre in Brisbane.

Reporting to the Distribution Centre Manager, you'll take the lead on the day-to-day operation of our E-commerce team, helping ensure online orders are prioritised, fulfilled and delivered efficiently while supporting a positive, high-performing team environment.

This is a great opportunity for someone looking to take the next step in their career, build their leadership capability and take greater ownership across our e-commerce fulfilment operation.

What you'll be doing

• Leading the day-to-day priorities and activities of the E-commerce team
• Coordinating staffing, picking, packing and order fulfilment to achieve required turnaround times
• Monitoring order volumes, aged orders and upcoming activity to ensure the right resources are in place
• Supporting the training, development and performance of team members
• Managing stock availability, order exceptions and e-commerce reservations
• Monitoring Ship from Store orders and coordinating fulfilment or redirection when required
• Ensuring quality standards and transport cut-off times are achieved
• Working closely with stakeholders across the business to identify opportunities for process improvement
• Supporting broader warehouse operations when required.

What we’re looking for

You’ll be someone who enjoys taking ownership, supporting others and finding practical solutions in a fast‑moving environment.

Ideally, you'll bring:

• Experience within warehousing, e-commerce operations or a similar operational environment
• The confidence and capability to lead, train and support a team
• Strong organisational and prioritisation skills
• A calm, solutions-focused approach to problem solving
• Great attention to detail and a strong customer focus
• Clear communication skills and the ability to work effectively with stakeholders across the business
• Working knowledge of Microsoft Excel and Office.
• Experience in e-commerce operational task management, jewellery supply chain, or relevant Supply Chain, Logistics or Inventory Management qualifications would be advantageous.

What's on offer

• An opportunity to take the next step and further develop your leadership capability
• Greater ownership across our e-commerce fulfilment operation
• The opportunity to contribute to improvements in the way we work and the experience we deliver to our customers
• Exposure to broader warehouse operations and stakeholders across the business
• The chance to continue building your career within the Bevilles team