Fulfilment Centre Supervisor - Lead & Dispatch Expert

Wacol Trade and Customer Fulfilment Centre; Brisbane; On-site; AUD 37,000 - 52,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Access to 100+ exclusive benefits

12 weeks parental leave

Discounted food and drinks at Bunnings

Job summary

Wacol Trade and Customer Fulfilment Centre in Brisbane is seeking a Fulfilment Centre Supervisor to lead a fast-paced team and ensure orders are packed and dispatched accurately and on time.

You will coach staff, manage stock, oversee receiving, picking and packing, and uphold safety standards while delivering outstanding customer service. This role offers a supportive environment and opportunities to grow within the Wesfarmers network.

Qualifications

• Proven leadership in a fast-paced operations environment.
• Ability to coach and develop a team for results.
• Commitment to safety, training standards and quality.
• Strong organizational and time-management skills.
• Experience in pick/pack or logistics is desirable.

Responsibilities

• Lead by example, providing excellent service and inspiring the team to deliver accurate and efficient order fulfillment
• Coach and develop team members to ensure a positive and productive workplace
• Range management, oversee receiving and inventory process
• Ensure stock width and depth accuracy, manage stock locations and fixtures
• Assist with onboarding and ongoing training to maintain high operational standards
• Support the team with picking, packing and dispatching customer orders as required
• Organise and oversee deliveries to ensure orders are dispatched in full and on time
• Manage stock control, including loading and unloading products from delivery trucks
• Ensure safety and efficiency are always top priorities

Skills

Leadership

Coaching

Team motivation

Safety awareness

Organization

Time management

Multitasking

Problem solving

Interpersonal skills

Tools

Forklift license

Job description

Wacol Trade and Customer Fulfilment Centre in Brisbane is seeking a Fulfilment Centre Supervisor to lead a fast-paced team and ensure orders are packed and dispatched accurately and on time.

You will coach staff, manage stock, oversee receiving, picking and packing, and uphold safety standards while delivering outstanding customer service. This role offers a supportive environment and opportunities to grow within the Wesfarmers network.