Senior Warehouse Administrator - E-commerce

Michael Hill; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

Bevilles in Brisbane is seeking an experienced Senior Warehouse Administrator - E-commerce Lead to head the E-commerce team at our Australian Support Centre.

You will lead day-to-day priorities, coordinate staffing, picking, packing and order fulfilment, and work with stakeholders across the business to improve processes and achieve on-time delivery and customer satisfaction. This role offers leadership growth, ownership of fulfilment operations, and exposure to broader warehouse functions.

Qualifications

• Experience in warehousing or e-commerce operations.
• Ability to lead, train and support a team.
• Strong organisational and prioritisation skills.
• Attention to detail and customer focus.

Responsibilities

• Lead day-to-day priorities and activities of the E-commerce team.
• Coordinate staffing, picking, packing and order fulfilment to meet turnaround times.
• Monitor order volumes, aged orders and upcoming activity to allocate resources.
• Support training, development and performance of team members.
• Manage stock availability, order exceptions and e-commerce reservations.
• Monitor Ship from Store orders and coordinate fulfilment or redirection as needed.
• Ensure quality standards and transport cut-off times are met.
• Collaborate with stakeholders to identify process improvements.
• Support broader warehouse operations when required.

Skills

Leadership

Team training

Organisation

Problem solving

Customer focus

Communication

Excel/Office

Warehouse experience

E-commerce operations

Tools

Microsoft Excel

Office Suite

Job description

We have an exciting opportunity for an experienced team member to step into the role of Senior Warehouse Administrator - E-commerce Lead, based at our Australian Support Centre in Brisbane.

Reporting to the Distribution Centre Manager, you'll take the lead on the day-to-day operation of our E-commerce team, helping ensure online orders are prioritised, fulfilled and delivered efficiently while supporting a positive, high-performing team environment.

This is a great opportunity for someone looking to take the next step in their career, build your leadership capability and take greater ownership across our e-commerce fulfilment operation.

What You'll Be Doing

• Leading the day-to-day priorities and activities of the E-commerce team
• Coordinating staffing, picking, packing and order fulfilment to achieve required turnaround times
• Monitoring order volumes, aged orders and upcoming activity to ensure the right resources are in place
• Supporting the training, development and performance of team members
• Managing stock availability, order exceptions and e-commerce reservations
• Monitoring Ship from Store orders and coordinating fulfilment or redirection when required
• Ensuring quality standards and transport cut-off times are achieved
• Working closely with stakeholders across the business to identify opportunities for process improvement
• Supporting broader warehouse operations when required.

What We're Looking For

You’ll be someone who enjoys taking ownership, supporting others and finding practical solutions in a fast-moving environment.

Ideally, You’ll Bring

• Experience within warehousing, e-commerce operations or a similar operational environment
• The confidence and capability to lead, train and support a team
• Strong organisational and prioritisation skills
• A calm, solutions-focused approach to problem solving
• Great attention to detail and a strong customer focus
• Clear communication skills and the ability to work effectively with stakeholders across the business
• Working knowledge of Microsoft Excel and Office.

Experience in e-commerce operational task management, jewellery supply chain, or relevant Supply Chain, Logistics or Inventory Management qualifications would be advantageous.

What’s On Offer

• An opportunity to take the next step and further develop your leadership capability
• Greater ownership across our e-commerce fulfilment operation
• The opportunity to contribute to improvements in the way we work and the experience we deliver to our customers
• Exposure to broader warehouse operations and stakeholders across the business
• The chance to continue building your career within the Bevilles team