Senior Warehouse Administrator - E-commerce

QLD, Brisbane metro area, QLD; Brisbane; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Leadership development

Career progression

Exposure to cross-functional teams

Impactful process improvements

Job summary

Bevilles in Brisbane is seeking a Senior Warehouse Administrator - E-commerce Lead to drive the day-to-day operations of the E-commerce team, prioritising online orders, ensuring accurate picking, packing and timely delivery.

You will report to the Distribution Centre Manager and lead staffing, stock control and process improvements while supporting a high-performing team across the fulfilment operation.

Qualifications

• Experience leading an e-commerce or warehouse team in a fast-moving environment.
• Ability to train, coach and support a team to deliver on time, every time.
• Strong organisational skills with attention to detail and stakeholder communication.

Responsibilities

• Lead day-to-day priorities and activities of the E-commerce team.
• Coordinate staffing, picking, packing and order fulfilment to meet turnaround times.
• Monitor order volumes, aged orders and upcoming activity to ensure adequate resources.
• Support training, development and performance of team members.
• Manage stock availability, order exceptions and e-commerce reservations.
• Coordinate fulfilment or redirection for Ship from Store orders as needed.
• Ensure quality standards and transport cut-off times are met.
• Collaborate with stakeholders to identify process improvements.
• Support broader warehouse operations when required.

Skills

Leadership

Team training

Organisational skills

Problem solving

Customer focus

Excel

Office

Tools

Excel

Office

Job description

Senior Warehouse Administrator - E-commerce

We have an exciting opportunity for an experienced team member to step into the role of Senior Warehouse Administrator - E-commerce Lead, based at our Australian Support Centre in Brisbane.

Reporting to the Distribution Centre Manager, you'll take the lead on the day-to-day operation of our E-commerce team, helping ensure online orders are prioritised, fulfilled and delivered efficiently while supporting a positive, high-performing team environment.

This is a great opportunity for someone looking to take the next step in their career, build their leadership capability and take greater ownership across our e-commerce fulfilment operation.

What you'll be doing

• Leading the day-to-day priorities and activities of the E-commerce team
• Coordinating staffing, picking, packing and order fulfilment to achieve required turnaround times
• Monitoring order volumes, aged orders and upcoming activity to ensure the right resources are in place
• Supporting the training, development and performance of team members
• Managing stock availability, order exceptions and e-commerce reservations
• Monitoring Ship from Store orders and coordinating fulfilment or redirection when required
• Ensuring quality standards and transport cut-off times are achieved
• Working closely with stakeholders across the business to identify opportunities for process improvement
• Supporting broader warehouse operations when required.

What we're looking for

You'll be someone who enjoys taking ownership, supporting others and finding practical solutions in a fast-moving environment.

Ideally, you'll bring:

• Experience within warehousing, e-commerce operations or a similar operational environment
• The confidence and capability to lead, train and support a team
• Strong organisational and prioritisation skills
• A calm, solutions-focused approach to problem solving
• Great attention to detail and a strong customer focus
• Clear communication skills and the ability to work effectively with stakeholders across the business
• Working knowledge of Microsoft Excel and Office.

Experience in e-commerce operational task management, jewellery supply chain, or relevant Supply Chain, Logistics or Inventory Management qualifications would be advantageous.

What's on offer

• An opportunity to take the next step and further develop your leadership capability
• Greater ownership across our e-commerce fulfilment operation
• The opportunity to contribute to improvements in the way we work and the experience we deliver to our customers
• Exposure to broader warehouse operations and stakeholders across the business
• The chance to continue building your career within the Bevilles team

Interested in taking the next step? We'd love to hear from you!