Senior Digital Product Manager

HCF group; Australia; Híbrido; AUD 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

50% hospital/Extras cover subsidy

18 weeks parental leave

Wellbeing programs

Resumo da oferta

HCF is seeking a Senior Digital Product Manager to lead a domain, shaping the product vision and roadmap within a hybrid, 12‑month max-term contract. You will collaborate with business and technology teams to deliver meaningful outcomes for members and the business, balancing customer needs with strategic priorities.

You will own the strategy, drive delivery, and lead cross-functional squads, using insights to improve digital experiences for web, mobile, and AI-enabled services.

Qualificações

• 5+ years’ experience in digital product management or ownership.
• Experience delivering customer-facing digital products across web, mobile or AI-enabled experiences.
• A strong track record of owning product strategy, roadmaps and delivery.
• A customer-first mindset, with ability to turn insights into improvements and growth opportunities.
• Confidence influencing cross-functional teams and engaging senior stakeholders.
• Strong commercial acumen and strategic thinking.

Responsabilidades

• Own the product vision and roadmap for your domain.
• Lead cross-functional squads from discovery to delivery and improvement.
• Use customer insights and analytics to identify opportunities and improve digital experiences.
• Define success measures and monitor outcomes to inform decisions and growth.
• Balance priorities and manage backlogs to deliver value at pace.
• Build strong stakeholder partnerships across business, technology, and marketing.

Conhecimentos

Product strategy

Roadmaps

Cross-functional leadership

Customer-first mindset

Data-informed decisions

Influencing senior stakeholders

Ferramentas

AI-enabled experiences

Descrição da oferta de emprego

Senior Digital Product Manager# HCF Careers## Senior Digital Product ManagerApply: Hybrid: Full time: Posted Today: End Date: November 30, 2026 (26 days left to apply): JR104698At HCF, we’re continuing to evolve our digital experiences to make health insurance simpler, more seamless and more rewarding for our members. We’re looking for a Senior Digital Product Manager to join us on a 12-month max-term contract and play a key role in bringing our broader digital strategy to life.**Senior Digital Product Manager****12-month max-term contract****Make a real impact on the digital experiences our members use every day.** Reporting to the Digital Product Lead, you’ll own the vision, strategy and roadmap for your product domain, working closely with business and technology teams to deliver meaningful outcomes for our members and the business. You’ll lead cross-functional squads, champion a customer-first mindset and turn insights into digital products and experiences that make a difference. **What you’ll be doing*** **Own the product vision and roadmap** for your domain, ensuring priorities align with HCF’s broader digital strategy and deliver measurable member and business value.* **Lead cross-functional squads** to take products from discovery and ideation through to delivery, launch and continuous improvement.* **Put members at the centre** by using customer insights, research, analytics and experimentation to identify opportunities and improve digital experiences.* **Drive product performance** by defining success measures, monitoring outcomes and using data to inform decisions and growth strategies.* **Balance priorities and influence decisions**, managing backlogs, removing roadblocks and ensuring teams stay focused on delivering value at pace.* **Build strong stakeholder partnerships** across business, technology, brand and marketing teams, including senior leaders, to create alignment and bring your product vision to life.* **Champion innovation and continuous improvement**, exploring new opportunities and ways to deliver better digital experiences for our members. **What you’ll bring*** 5+ years’ experience in digital product management or ownership, ideally within a regulated industry or a fast-paced, product-led organisation.* Experience delivering customer-facing digital products across web, mobile or AI-enabled experiences.* A strong track record of owning product strategy, roadmaps and delivery, with a focus on measurable outcomes and continuous value creation.* A customer-first mindset, with the ability to turn insights, research and analytics into product improvements and growth opportunities.* Confidence influencing cross-functional teams and engaging senior stakeholders in a large, complex organisation.* Strong commercial acumen, strategic thinking and the ability to balance customer needs with business priorities.* Experience with product discovery, experimentation, hypothesis testing, product analytics and backlog prioritisation.* Excellent communication and stakeholder management skills, with the ability to bring people along on the product journey.* A practical, delivery-focused approach, with strong problem-solving skills and the ability to make things happen. **Why join HCF?**You’ll be part of an exciting digital transformation, helping shape the products and experiences that support our members when it matters most. It’s an opportunity to influence strategy, collaborate with talented teams and see the impact of your work in a purpose-led organisation. **Ready to make a difference?** We’d love to hear from you. **About HCF**At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric. We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.**Culture & Benefits** *Purpose-driven passion* We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused. *Wellness and work-life balance* We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:* Flexible working arrangements* 50% subsidy on HCF hospital and/or extras cover* Family-friendly certified employer* 18 weeks of parental leave for all new parents* Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more* Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.*Collaboration and inclusivity* We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status. *Continuous learning and growth* We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity. **Next steps** If you **require any adjustments** to assist you in making your application or during the recruitment or onboarding process, please reach out to **Talent Acquisition –** **[e-mail]**to discuss or call 02 9290 0464. We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date. Please be aware of recruitment scams, phishing, and impersonation attempts. HCF will never request payment or sensitive financial information at any stage of the recruitment process. If you receive suspicious communications claiming to be from HCF, please verify them through our Careers page or contact us directly.At HCF, we want our people to feel supported and empowered to be their best self at work. We create a flexible, inclusive, family-friendly culture so our employees are inspired and motivated to achieve the best for themselves and our members. Our purpose is to bring a human touch to every part of the healthcare system, in big ways and small. Our values inform the way we do things. They help us build the culture we need to realise our purpose. Our values are to:* Step Forward* Get There Together* Make it Better* Stay Human* Walk in Their Shoes.We’ve invested in our people and teams to ensure they’re equipped to reach their career goals. We help team members expand their skill sets and develop personally through various internal and external courses, as well as broaden their on-the-job experience through transfers, secondments or promotions.