Digital Product Designer

The Hospitals Contribution Fund Of Australia Limited; Sydney; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible working arrangements

50% subsidy on hospital cover

18 weeks parental leave

Mental health & wellbeing programs

Discounts on products and services

Job summary

The Hospitals Contribution Fund Of Australia Limited is seeking a Digital Product Designer for a 12-month contract in Sydney CBD. You’ll craft digital experiences for members across web and mobile, collaborating with product, technology and content teams to translate needs into intuitive journeys.

You’ll contribute to the design system, conduct user research, and advocate accessibility and WCAG standards. Join a collaborative, hybrid team environment with opportunities for growth, design

Job description

Digital Product Designer 12-month contract | Full-time | Hybrid/Flexible | HCF House - Sydney CBD

We’re looking for a Digital Product Designer to join HCF’s Digital Enterprise team and help shape the experiences our members use every day across our website and mobile app. Design digital experiences that make healthcare easier. Working within a cross-functional squad, you’ll design and improve key member journeys including understanding cover, managing claims and finding a provider. You’ll have the opportunity to see your work make a real difference to members.

You’ll be part of a collaborative and supportive design team that shares ideas, runs design critiques and experiments with new tools and ways of working. You’ll also have a growth plan to support your development and future career goals.

What you’ll do

• Translate member needs and business objectives into simple, intuitive digital experiences.
• Create wireframes, prototypes and high-fidelity designs using Figma.
• Collaborate with product, technology, content, brand and business teams to bring ideas to life.
• Conduct and facilitate user research and usability testing, using insights to iterate your designs.
• Contribute to and work within our evolving design system.
• Champion accessibility and ensure designs meet WCAG standards.
• Use analytics and research to inform design decisions and measure impact.
• Advocate for human-centered design across your squad and wider teams.

What you’ll bring

• Experience designing digital products across web and mobile.
• Strong Figma and prototyping skills.
• Experience conducting user research and testing.
• Strong collaboration and communication skills, particularly within cross-functional delivery teams.
• An action-oriented mindset — you like testing ideas, making progress and getting things done.
• An understanding of accessibility and WCAG standards.
• Experience with AEM, design systems, Agile delivery, or healthcare/insurance is desirable but not essential.

Culture & Benefits

Purpose-driven passion We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• Flexible working arrangements
• 50% subsidy on HCF hospital and/or extras cover
• Family-friendly certified employer
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment.

Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – [e-mail] to discuss or call 02 9290 0464.

We want our people to feel supported and empowered to be their best self at work. We create a flexible, inclusive, family-friendly culture so our employees are inspired and motivated to achieve the best for themselves and our members.

Our purpose is to bring a human touch to every part of the healthcare system, in big ways and small. Our values inform the way we do things. They help us build the culture we need to realise our purpose.

Our values are to: Step Forward Get There Together Make it Better Stay Human Walk in Their Shoes.

We’ve invested in our people and teams to ensure they’re equipped to reach their career goals. We help team members expand their skill sets and develop personally through various internal and external courses, as well as broaden their on-the-job experience through transfers, secondments or promotions.