Senior Department Lead — Retail Operations

Bunnings Group; Mornington; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team discount at Bunnings

OnePass membership

Exclusive member benefits

12 weeks paid parental leave

Festive gifts

Food and drinks discounts

Travelling store opportunities

Job summary

Bunnings Group is seeking a proactive Department Manager to oversee daily operations, sales and stock in a busy specialist area. You will manage a team of 20+ and partner with Assistant Site Manager to deliver exceptional customer experiences and maintain our widest range and best prices.

You’ll lead rostering, safety initiatives and performance conversations, ensuring service promises are met and that stock integrity is maintained across shifts, including weekends and public holidays where

Qualifications

• Experience leading large retail teams with a focus on safety and wellbeing.
• Ability to drive service standards and customer experience.
• Strong understanding of KPI and performance metrics in a high-volume store.

Responsibilities

• Lead a team of 20+ to deliver Best Experience and safety culture.
• Open/close the store on weekdays and weekends as duty manager.
• Drive department sales through merchandising and key metric monitoring.
• Ensure stock accuracy, replenishment discipline and loss prevention.

Skills

Team leadership

People management

Safety leadership

Customer service

Job description

Bunnings Group is seeking a proactive Department Manager to oversee daily operations, sales and stock in a busy specialist area. You will manage a team of 20+ and partner with Assistant Site Manager to deliver exceptional customer experiences and maintain our widest range and best prices.

You’ll lead rostering, safety initiatives and performance conversations, ensuring service promises are met and that stock integrity is maintained across shifts, including weekends and public holidays where