Senior Department Lead — Retail Operations

Bunnings; Mackay Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team discount

OnePass membership

100+ exclusive benefits

12 weeks parental leave

Festive gifts

Bunnings Cafe discounts

Traveling store opportunities

Career development

Job summary

Bunnings in Australia is looking for a Department Manager to lead a 20+ person team, overseeing daily operations, sales and stock in a high-volume store. You will report to the Operations Manager and Complex Manager, ensuring the Best Experience for customers and strong team engagement.

You will drive safety culture, coaching and performance, while delivering strong merchandising, stock accuracy and loss prevention. Weekend work and some public holidays are required.

Qualifications

• Experience leading large retail teams and driving customer service.
• Strong focus on safety, wellbeing and compliance.
• KPI awareness and ability to influence stakeholders.
• Retail environment experience in high-volume stores.

Responsibilities

• Lead a 20+ team to deliver Best Experience and safety culture.
• Open and close store with duty manager responsibilities.
• Rostering and planning to meet service promises.
• Drive sales through merchandising and stock accuracy.
• Act on customer feedback to improve experience.
• Maintain stock accuracy and loss prevention.

Skills

Team leadership

Safety leadership

Retail operations

Merchandising

Stock management

Roster planning

Job description

Bunnings in Australia is looking for a Department Manager to lead a 20+ person team, overseeing daily operations, sales and stock in a high-volume store. You will report to the Operations Manager and Complex Manager, ensuring the Best Experience for customers and strong team engagement.

You will drive safety culture, coaching and performance, while delivering strong merchandising, stock accuracy and loss prevention. Weekend work and some public holidays are required.