Department Manager - Retail Team Leader

Bunnings Group; Hastings; Presencial; AUD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team discount

OnePass membership

12 weeks parental leave

Festive gifts

Descripción de la vacante

Bunnings Group is seeking a Department Manager to oversee daily operations, sales and high-volume stock management within a specialist area. You will work with fellow Department Managers and report to the Site Manager, leading 20+ team members to deliver best-in-class customer experiences.

You will drive service and operations by training your team, focusing on safety and the widest range and best prices. Expect a 1 in 3 weekend roster and some public holiday work as part of the role.

Formación

• Experience leading teams with a focus on Safety and Wellbeing.
• Ability to develop teams and provide a healthy environment in which to work.
• Must wear many hats, influence numerous stakeholders and understand KPIs.
• Ability to exceed customer expectations and drive service standards.

Responsabilidades

• Lead a team of 20+ to maintain an engaged and safe work environment, including opening and closing the store on weekdays and weekends.
• Build team capability on Experience and Safety Culture & Compliance through engagement, performance management and recognition.
• Rostering and strategic planning to deliver on our service promise.
• Drive department sales through merchandising excellence and monitoring key metrics.
• Action customer feedback to improve the end-to-end customer experience.
• Own department stock accuracy including adjustments, replenishment and loss prevention.

Conocimientos

Team leadership

Customer service

Performance management

Safety leadership

Stakeholder influence

Descripción del empleo

Bunnings Group is seeking a Department Manager to oversee daily operations, sales and high-volume stock management within a specialist area. You will work with fellow Department Managers and report to the Site Manager, leading 20+ team members to deliver best-in-class customer experiences.

You will drive service and operations by training your team, focusing on safety and the widest range and best prices. Expect a 1 in 3 weekend roster and some public holiday work as part of the role.