Senior Defense Services Account Manager

Hitachi, Ltd.; Canberra; On-site; AUD 120,000 - 160,000; Full time

Job summary

Hitachi Vantara is seeking a Services Account Manager in Canberra to lead as the primary liaison between the service organization and key defence accounts. You will manage relationships, coordinate with delivery teams, and drive customer satisfaction with Hitachi Vantara solutions.

The role requires 5+ years in account management, a background with defense clients, and the ability to uplift security clearances.

Qualifications

• Bachelor’s or Master’s degree in computer science / IT / engineering.
• 5+ years’ experience in account management or related roles.
• Experience with defense accounts and customer-facing engagements.

Responsibilities

• Serve as the single point of contact for Hitachi Vantara services with the customer.
• Build and maintain strong client relationships and coordinate with sales and delivery teams.
• Lead meetings, provide regular status updates, and ensure customer satisfaction.

Skills

Account management

Technical leadership

Client relationship

Project coordination

Education

Bachelor’s or Master’s degree in computer science/IT/engineering

Job description

Hitachi Vantara is seeking a Services Account Manager in Canberra to lead as the primary liaison between the service organization and key defence accounts. You will manage relationships, coordinate with delivery teams, and drive customer satisfaction with Hitachi Vantara solutions.

The role requires 5+ years in account management, a background with defense clients, and the ability to uplift security clearances.