Key Account Manager

people2people; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

people2people is partnering with a well-established technology solutions provider across Australia. Reporting to Sales Manager, you will own a portfolio of key customer accounts, focusing on relationship management, account growth and delivering an exceptional customer experience.

You will collaborate with stakeholders across organisations to navigate technology requirements and identify opportunities to expand partnerships, delivering responsive, high-quality service and developing new

Qualifications

• Experience in account management or key account management.
• Ability to manage multiple stakeholders.
• Strong communication and customer service skills.

Responsibilities

• Develop and maintain relationships with key customer stakeholders.
• Deliver responsive, high-quality customer service across your account portfolio.
• Identify and develop new opportunities within existing customer accounts.

Skills

Relationship building

Account management

Customer service

Sales focus

Stakeholder engagement

Job description

Please note: The successful candidate must be able to obtain a Defence Security Clearance.

The Opportunity:

We’re partnering with a client who is a well-established technology solutions provider that works alongside leading global IT hardware vendors to support a portfolio of enterprise and government customers across Australia

Reporting to Sales Manager, you will take ownership of a portfolio of key customer accounts, focusing on relationship management, account growth and delivering an exceptional customer experience.

You will work closely with stakeholders across a range of organisations, helping them navigate technology requirements while identifying opportunities to expand existing partnerships.

Key Responsibilities:

• Develop and maintain strong relationships with key customer stakeholders
• Deliver responsive, high-quality customer service across your account portfolio
• Identify and develop new opportunities within existing customer accounts