Senior Data Solution Architect - AI, Data & Platform

ServiceNow; Sydney; Hybrid; AUD 170,000 - 210,000; Full time

Job summary

ServiceNow seeks a Senior Data Solution Architect to join our pre-sales data/AI specialists. You will partner with customers to shape scalable data architectures, including RaptorDB and Workflow Data Fabric, and lead technical discovery, PoCs and compelling demonstrations for executives and engineers.

You will drive architectural guidance, collaborate with sales, and stay ahead of data AI trends to deliver differentiated solutions across on-prem and cloud environments.

Qualifications

• 10+ years in technical presales, consulting or architecture with customer engagement.
• Deep understanding of distributed databases, transactional/analytical processing and multi-region architectures.
• Hands-on data ingestion, ETL, real-time streaming and integration tech including REST, JDBC, Kafka.
• 3+ years selling AI models and Generative AI initiatives.
• Proficiency in SQL, Python and cloud-based AI platforms; familiarity with NVIDIA LLMs and Azure.
• Experience with low-code/no-code platforms and ServiceNow certifications (CSA/CAD) is preferred.

Responsibilities

• Advise customers on data and AI architectures for RaptorDB and Workflow Data Fabric across platforms.
• Lead discovery sessions to identify data integration needs and architectural gaps.
• Deliver demonstrations of data and AI solutions to stakeholders, on-site or virtually.
• Collaborate with sales enablement to build assets and align roadmaps with customer priorities.
• Scope and run PoCs and value engagements to prove business impact.
• Share insights on competitive landscape and contribute to go-to-market messaging.

Skills

Data & AI Evangelism

Architecture Advisory

Customer Engagement

Solution Storytelling

Proof-of-Concept

Sales Enablement

Technical Communication

Distributed Data Platforms

Tools

RaptorDB

Workflow Data Fabric

REST/JDBC/Kafka

NVIDIA LLMs

Azure OpenAI

CSA/CAD Certification

Job description

ServiceNow seeks a Senior Data Solution Architect to join our pre-sales data/AI specialists. You will partner with customers to shape scalable data architectures, including RaptorDB and Workflow Data Fabric, and lead technical discovery, PoCs and compelling demonstrations for executives and engineers.

You will drive architectural guidance, collaborate with sales, and stay ahead of data AI trends to deliver differentiated solutions across on-prem and cloud environments.