Senior Customer Success Engineer — Construction Tech

Procore Technologies, Inc.; Sydney; Hybride; AUD 128 000 - 176 000; Plein temps

Résumé du poste

Procore Technologies is seeking a Senior Customer Success Engineer in Sydney to drive the success of our Commercial customers. You will work closely with Sales, Professional Services, Support, Product, and Marketing to translate construction technology into tangible business value.

You’ll deliver data‑driven recommendations, lead product demonstrations, and coordinate across internal and external teams. Expect up to 50% travel to client sites, industry events, and Procore offices, reporting to

Qualifications

• Bachelor’s degree in Construction Management or related field.
• Experience in Customer Success or Technical Pre-Sales.
• Strong communication and presentation skills.
• Ability to work with multiple stakeholders on time-sensitive projects.
• Experience in construction industry.

Responsabilités

• Make data-driven recommendations to optimize value for Procore customers.
• Craft value-based presentations addressing customer business problems.
• Provide product roadmap and release updates to customers.
• Lead product demonstrations and coordinate across teams.
• Serve as a technical account contact with clear, responsive communication.
• Mentor peers and share best practices across the org.
• Develop expertise in Procore products, services, and industry practices.
• Travel up to 50% to client sites and events.

Connaissances

Technical aptitude

Presentation skills

Analytical problem-solving

Cross-functional collaboration

Travel readiness

Formation

Bachelor’s degree in Construction Management, Civil/Mechanical Engineering, Information Systems, or Computer Science

Description du poste

Procore Technologies is seeking a Senior Customer Success Engineer in Sydney to drive the success of our Commercial customers. You will work closely with Sales, Professional Services, Support, Product, and Marketing to translate construction technology into tangible business value.

You’ll deliver data‑driven recommendations, lead product demonstrations, and coordinate across internal and external teams. Expect up to 50% travel to client sites, industry events, and Procore offices, reporting to