Senior Customer Engineer — Hybrid Onsite Support

Hitachi Automotive Systems Americas, Inc.; Canberra; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Hitachi Automotive Systems Americas, Inc. is seeking a Specialist Senior Customer Engineer based in Canberra, Australian Capital Territory. This role involves delivering post-sales support, technical assistance, and on-call services to clients.

The ideal candidate must hold at least a TSNV2 security clearance and have strong technical knowledge in SAN/Fibre/Storage systems, alongside experience in a customer-facing role. Flexibility for after-hours work is essential.

Qualifications

• Must have TSNV2 security clearance with the Department of Defence.
• Sound technical knowledge of SAN/Fibre/Storage and Server products.
• Experience in customer-facing roles with a mature approach.

Responsibilities

• Provide timely post-sales support to customers.
• Perform preventative maintenance and problem management.
• Conduct product demonstrations and training for clients.

Skills

Technical knowledge of SAN/Fibre/Storage and Server products

Experience with Windows Server, Linux, VMWare

Excellent verbal and written communication skills

Customer service experience

Problem-solving ability

Education

TSNV2 security clearance

Tools

Windows

MS Office

Job description

Hitachi Automotive Systems Americas, Inc. is seeking a Specialist Senior Customer Engineer based in Canberra, Australian Capital Territory. This role involves delivering post-sales support, technical assistance, and on-call services to clients.

The ideal candidate must hold at least a TSNV2 security clearance and have strong technical knowledge in SAN/Fibre/Storage systems, alongside experience in a customer-facing role. Flexibility for after-hours work is essential.