Senior CRM & Placement Systems Lead

University of New England; Armidale; On-site; AUD 942,000 - 943,000; Full time

Benefits offered by this job

Salary packaging options

Generous leave entitlements including

On campus parking

Employee Assistance Program (EAP)

Job summary

University of New England in Armidale seeks a Senior Systems Officer to administer and optimise CRM and Placement systems, with focus on system operations, user training, and analytical reporting. You will engage with the UNE community to enhance student experiences and evolve SRM tools, including AI-enabled capabilities.

The role requires strong communication, analytical skills, and proven experience in software system administration within a busy service environment.

Qualifications

• Strong written and verbal communication skills.
• Analytical and problem-solving abilities.
• Experience in software system administration.
• Ability to deliver accurate, high-quality outcomes in a complex, fast-paced environment.

Responsibilities

• Administer and optimise CRM and Placement systems.
• Provide stakeholder support and user training.
• Produce analytical reports and manage knowledge for SRM systems.

Skills

Communication skills

Analytical skills

Software system administration

Job description

University of New England in Armidale seeks a Senior Systems Officer to administer and optimise CRM and Placement systems, with focus on system operations, user training, and analytical reporting. You will engage with the UNE community to enhance student experiences and evolve SRM tools, including AI-enabled capabilities.

The role requires strong communication, analytical skills, and proven experience in software system administration within a busy service environment.