Senior Content & Communications Strategist

Shift Financial; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible working policy

Parental leave – 26 weeks

Office in North Sydney and flexible on

End of trip facilities

Job summary

Shift is seeking a Content & Communications Manager in Sydney to turn expertise and insights into clear, credible content for customers, brokers, partners, employees, and external stakeholders. You will own the editorial process from brief to publication, shaping narratives, coordinating contributors, and managing major content programs.

A key focus is supporting Shift’s thought‑leadership and corporate communications priorities, including the SME Economy Index, corporate reporting, executive

Qualifications

• Exceptional writing and editing skills.
• Strong editorial judgement and attention to detail.
• Ability to simplify complex information and identify the key message.
• Strong communication and stakeholder-management skills.
• Highly organised with strong project-management capability.
• Confident working with data, research, and source material.
• 5+ years' experience in content, communications, journalism, marketing or a related role.
• Experience delivering thought leadership, corporate communications, or large content projects.
• Experience managing stakeholders and tight deadlines.
• Experience working with senior leaders and subject-matter experts.
• Experience in financial services, fintech, or related industry desirable.

Responsibilities

• Own Shift’s editorial calendar, content pipeline, and review process.
• Translate research and complex subject matter into clear, credible content.
• Write and edit reports, articles, executive communications, presentations, website copy, and strategic announcements.
• Manage the editorial delivery of the SME Economy Index and other flagship content programs.
• Adapt core content for employee, customer, broker, partner, media, and external audiences.
• Coordinate subject-matter experts and senior stakeholders from brief through approval.
• Provide publication-ready content to Internal Communications, Creative, Digital, and PR.
• Maintain editorial quality, factual accuracy, version control, and alignment with Shift’s messaging and tone of voice.
• Support issues and crisis communications through research, drafting, and message development.

Skills

Exceptional writing & editing

Editorial judgement

Stakeholder management

Project management

Data & research

Microsoft 365

AI tools

Content for diverse audiences

Education

Bachelor's degree in Communications

Tools

Microsoft 365

AI tools

Job description

Shift is seeking a Content & Communications Manager in Sydney to turn expertise and insights into clear, credible content for customers, brokers, partners, employees, and external stakeholders. You will own the editorial process from brief to publication, shaping narratives, coordinating contributors, and managing major content programs.

A key focus is supporting Shift’s thought‑leadership and corporate communications priorities, including the SME Economy Index, corporate reporting, executive