Senior Content & Communications Lead, Thought Leadership

Shift; North Sydney Council; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flat structure

Flexible working environment

26 weeks paid parental leave

Office in North Sydney

Wellbeing benefits

Job summary

Shift is seeking a Content & Communications Manager to turn our expertise into clear, credible content for customers, brokers, partners, employees, and external stakeholders. You will own the editorial process from brief to publication, shaping narratives, and producing major content programs.

You’ll lead content that supports Shift’s SME Economy Index, corporate reporting, executive communications, and strategic announcements, working with senior leaders and subject-matter experts to deliver

Qualifications

• Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, Business, or related field.
• 5+ years in content, communications, journalism, marketing or related role.
• Experience delivering thought leadership or corporate communications is a plus.

Responsibilities

• Own Shift’s editorial calendar, content pipeline, and review process.
• Translate research and complex subject matter into clear, credible content.
• Write and edit reports, articles, executive communications, presentations, website copy, and strategic announcements.
• Manage editorial delivery of SME Economy Index and flagship content programs.
• Coordinate subject-matter experts and senior stakeholders from brief through approval.
• Provide publication-ready content to Internal Communications, Creative, Digital, and PR.
• Maintain editorial quality, factual accuracy, and alignment with Shift’s tone of voice.

Skills

Exceptional writing

Editorial judgement

Stakeholder management

Project management

Data literacy

Microsoft 365

AI tools proficiency

5+ years experience

Thought leadership

Content strategy

Education

Bachelor’s degree in Communications, Journalism, Marketing, PR, Business

Tools

Microsoft 365

Job description

Shift is seeking a Content & Communications Manager to turn our expertise into clear, credible content for customers, brokers, partners, employees, and external stakeholders. You will own the editorial process from brief to publication, shaping narratives, and producing major content programs.

You’ll lead content that supports Shift’s SME Economy Index, corporate reporting, executive communications, and strategic announcements, working with senior leaders and subject-matter experts to deliver