Senior Concierge: Premium Front Desk & Guest Experience

Trippas White Group; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Generous staff discounts up to 50%

Food & coffee provided

Refer a friend program with bonuses

Job summary

Trippas White Group is seeking a FullTime Senior Concierge to deliver premium front-of-house services in a CBD setting for a leading corporate client. You will manage guest arrivals, room bookings, and security controls with a focus on exceptional service.

We value strong communication, time management, and a proactive attitude. The role is Monday–Friday, with opportunities to contribute to site events and staff engagement in a prestigious venue.

Qualifications

• 3+ years in front-of-house or concierge in premium buildings or 5-star environments.
• Experience in reception, concierge, admin and mailbox management.
• Proficient with Microsoft Office products.
• Strong visitor management and ability to create an authentic arrival experience.
• Experience with room booking systems.
• Experience with security controls, lift and parking management.
• Able to prioritise competing demands and manage time efficiently.
• Excellent communication under pressure with clients and team.

Responsibilities

• Provide premium concierge and front-of-house services.
• Support guests, clients, and staff in a professional, welcoming manner.
• Manage visitor check-in, mailbox handling, and administrative tasks.
• Coordinate room bookings and access control for events and site activities.
• Assist with security and parking protocols as required.
• Collaborate with teams to promote client engagement during events.

Skills

Front of house experience

MS Office

Visitor management

Room booking system

Security & access control

Time management

Excellent communication

Event support

Tools

Room booking system

MS Office

Job description

Trippas White Group is seeking a FullTime Senior Concierge to deliver premium front-of-house services in a CBD setting for a leading corporate client. You will manage guest arrivals, room bookings, and security controls with a focus on exceptional service.

We value strong communication, time management, and a proactive attitude. The role is Monday–Friday, with opportunities to contribute to site events and staff engagement in a prestigious venue.