Senior Commercial Insurance Client Specialist

Australasia Insurance Brokers; Willoughby; On-site; AUD 90,000 - 120,000; Full time

Job summary

Australasia Insurance Brokers in Chatswood, NSW, is seeking an experienced Commercial Insurance Client Services professional to support a portfolio of established clients. You will work closely with a Director on renewals, insurer negotiations, day-to-day servicing, and claims management from lodgement to resolution.

This is a hands-on client service role, not business development. You will look after clients to maintain trust and loyalty, with a small team backing you up and opportunities to

Qualifications

• At least 5 years' commercial insurance experience.
• Sound technical knowledge and the confidence to deal with clients and insurers.
• Good judgement, accuracy and reliability.
• Tier 1 / RG146 compliant.
• Real ownership: you deal directly with clients and see matters through.
• Varied, challenging work rather than a narrow, processing role.

Responsibilities

• Renewals and insurer negotiations.
• Day-to-day client servicing.
• Claims, from lodgement to resolution.
• You will work closely with a Director to look after a portfolio of established commercial clients.

Skills

Client servicing

Renewals

Insurer negotiations

Claims handling

Commercial insurance

Education

RG146 compliant

Tier 1 compliance

Job description

Australasia Insurance Brokers in Chatswood, NSW, is seeking an experienced Commercial Insurance Client Services professional to support a portfolio of established clients. You will work closely with a Director on renewals, insurer negotiations, day-to-day servicing, and claims management from lodgement to resolution.

This is a hands-on client service role, not business development. You will look after clients to maintain trust and loyalty, with a small team backing you up and opportunities to