Commercial Insurance Brokers - Client Service

Australasia Insurance Brokers; Willoughby; On-site; AUD 90,000 - 120,000; Full time

Job summary

Australasia Insurance Brokers in Chatswood, NSW, is seeking an experienced Commercial Insurance Client Services professional to support a portfolio of established clients. You will work closely with a Director on renewals, insurer negotiations, day-to-day servicing, and claims management from lodgement to resolution.

This is a hands-on client service role, not business development. You will look after clients to maintain trust and loyalty, with a small team backing you up and opportunities to

Qualifications

• At least 5 years' commercial insurance experience.
• Sound technical knowledge and the confidence to deal with clients and insurers.
• Good judgement, accuracy and reliability.
• Tier 1 / RG146 compliant.
• Real ownership: you deal directly with clients and see matters through.
• Varied, challenging work rather than a narrow, processing role.

Responsibilities

• Renewals and insurer negotiations.
• Day-to-day client servicing.
• Claims, from lodgement to resolution.
• You will work closely with a Director to look after a portfolio of established commercial clients.

Skills

Client servicing

Renewals

Insurer negotiations

Claims handling

Commercial insurance

Education

RG146 compliant

Tier 1 compliance

Job description

Commercial Insurance Brokers - Client Service

Australasia Insurance Brokers – Chatswood NSW

We're a privately owned commercial insurance brokerage in Chatswood, Sydney. We've been in business for nearly 30 years and have an established client base and a small, experienced team.

The role

You'll work closely with a Director to look after a portfolio of established commercial clients:

Renewals and insurer negotiations

Day-to-day client servicing

Claims, from lodgement to resolution

This is a client service role, not business development. Your job is to look after clients well enough to keep their trust and loyalty.

What you'll need

At least 5 years' commercial insurance experience

Sound technical knowledge and the confidence to deal with clients and insurers

Good judgement, accuracy and reliability

Tier 1 / RG146 compliant

Real ownership: you deal directly with clients and see matters through

Varied, challenging work rather than a narrow, processing role

A small team where your experience counts and colleagues back each other up

We value people who anticipate what needs doing, keep clients informed without being prompted, and take pride in doing things properly.