Senior Client Coordinator - Sydney

Narooma; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible working arrangements

Generous leave entitlements

Diversity & inclusion culture

Wellbeing discounts

Global career opportunities

Job summary

Hays in Sydney is seeking a Senior Client Coordinator to provide end-to-end administrative, recruitment and client coordination support in a fast-paced environment. You'll optimize reporting processes, build strong client relationships and manage onboarding and compliance activities, ensuring a smooth candidate experience.

You will accompany a team focused on delivering efficient service and accurate data, leveraging Excel and PowerPoint for reporting and client presentations.

Qualifications

• Previous experience in administrative or recruitment support roles.
• Strong intermediate to advanced Excel skills, including data management, reporting and basic analysis.
• A highly customer focused approach with the ability to build strong stakeholder relationships.
• Excellent attention to detail and the ability to manage multiple tasks and deadlines effectively.
• Strong organisational and communication skills, both written and verbal.
• Proactive and adaptable mindset, with the ability to work independently and contribute to a team environment.

Responsibilities

• Provide end to end administrative, recruitment and client coordination support across a fast paced environment
• Continuously optimise reporting, administrative processes and workflows to drive efficiencies, improve accuracy and enhance service delivery.
• Build strong relationships and deliver outstanding customer service to clients, candidates and internal stakeholders, acting as a trusted and responsive point of contact.
• Manage hiring surveys, onboarding activities and ad hoc onsite support, ensuring a seamless candidate experience
• Oversee talent and shared inboxes, maintaining templates and ensuring timely responses, follow ups and communication
• Track and prioritise compliance requirements and deadlines, taking ownership of follow ups and data accuracy
• Coordinate onboarding for contract and permanent staff, including background checks, IT access, contracts and documentation
• Develop and deliver reporting, dashboards and client presentations using Excel and PowerPoint, providing clear insights and supporting decision making

Skills

Excel

Customer service

Attention to detail

Organizational skills

Communication skills

Tools

PowerPoint

Job description

26th October, 2026

Your new company

At Hays, we believe in being long-term partners with our people, as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless.

With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn't just being part of a global business leader; we're also the industry leading recruiting experts in Australia. We offer our people a career like no other.

Equipped with the skills, solutions and technological capabilities of a true leadership partner, you'll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.

Your new role

Joining Hays, means you'll be part of a forward-thinking business that's going places.

Our global network and ways of working mean you'll be part of something bigger, whilst taking pride in the work you do within a collaborative team.

As the Senior Client Coordinator we will empower you to think beyond, redefine standards and evolve the status quo. This is a full time permanent role commencing immediately based in Sydney.

Key Responsibilities include:

• Provide end to end administrative, recruitment and client coordination support across a fast paced environment
• Continuously optimise reporting, administrative processes and workflows to drive efficiencies, improve accuracy and enhance service delivery.
• Build strong relationships and deliver outstanding customer service to clients, candidates and internal stakeholders, acting as a trusted and responsive point of contact.
• Manage hiring surveys, onboarding activities and ad hoc onsite support, ensuring a seamless candidate experience
• Oversee talent and shared inboxes, maintaining templates and ensuring timely responses, follow ups and communication
• Track and prioritise compliance requirements and deadlines, taking ownership of follow ups and data accuracy
• Coordinate onboarding for contract and permanent staff, including background checks, IT access, contracts and documentation
• Develop and deliver reporting, dashboards and client presentations using Excel and PowerPoint, providing clear insights and supporting decision making

What you'll need to succeed

• Previous experience in administrative or recruitment support roles, ideally within a fast paced environment
• Strong intermediate to advanced Excel skills, including data management, reporting and basic analysis
• A highly customer focused approach with the ability to build strong stakeholder relationships
• Excellent attention to detail and the ability to manage multiple tasks and deadlines effectively
• Strong organisational and communication skills, both written and verbal
• Proactive and adaptable mindset, with the ability to work independently and contribute to a team environment

What you'll get in return

This is an incredible opportunity to shape your career in part of a growing business and achieve your ambitions. You'll have the chance to learn from inspirational and determined leaders. Our scale gives you access to a pool of best-practice tools to tap into so you can make an impact. Other benefits include:

• Market leading tools and technology to enable you to make an extraordinary impact
• Flexible working arrangements to allow you to work how and where suits you best
• Generous leave entitlements to take advantage of parental leave, volunteering days, lifestyle and flex leave
• Celebrate success: Your success is our success, and we reward strong performance as a cornerstone of life at Hays
• Thrive in a workplace where diversity is celebrated, and everyone feels welcome
• Wellbeing rewards: Benefit from health, leisure and lifestyle partnership discounts
• Employee Resource Groups and Working Groups for you to connect and collaborate with like-minded colleagues
• Global career opportunities - make your mark locally or explore international opportunities with Hays

By joining Hays, you'll be part of an inclusive culture that celebrates diversity.

We invite people of all genders, ages, cultures, abilities, backgrounds, and experiences to apply.

This includes Aboriginal and Torres Strait Islander peoples, people who belong to LGBTQIA+ community, neurodiverse individuals, and people with disabilities.

If you require support and/or adjustments throughout our recruitment process please contact [e-mail]