Senior Client Advisor - Melbourne

Inside Lvmh; City of Melbourne; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Commission & discounts

Global career opportunities

Job summary

Louis Vuitton Melbourne is seeking a Senior Client Advisor to lead on the selling floor, support store management, and set the standard for a luxury client experience.

You will build a client book, coach the team, and drive sales performance while delivering a world-class Louis Vuitton experience across our Melbourne stores.

Qualifications

• Experience in high-end luxury retail is preferred.
• Strong client-book management and relationship-building skills.
• Proven ability to coach and lead a sales team to meet KPIs.

Responsibilities

• Creating extraordinary client experiences that exceed expectations
• Building and maintaining your own client book, with a focus on long-term relationships
• Leading by example on the selling floor and acting as a role model across all aspects of the role
• Coaching, guiding, and motivating the team to perform at their best
• Actively managing the floor and the overall client experience
• Driving your department's sales performance and team confidence
• Preparing and delivering morning briefs and training sessions

Skills

Client relationship management

Leadership

Communication

Resilience

Luxury brand enthusiasm

KPI achievement

Job description

We Never Stop Dreaming. We Craft New Realities.

Louis Vuitton is an icon, a legacy, and a world of unparalleled craftsmanship and innovation. We are seeking client-obsessed retail professionals, ready to step into a Senior Client Advisor role across our Melbourne stores.

This is more than a sales position. As a Senior Client Advisor, you will take a supervisory lead on the selling floor, support your Store Management team, and set the standard for what an exceptional Louis Vuitton experience looks like.

Job responsabilities

A normal day will see you:

• Creating extraordinary client experiences that exceed expectations
• Building and maintaining your own client book, with a focus on long-term relationships
• Leading by example on the selling floor and acting as a role model across all aspects of the role
• Coaching, guiding, and motivating the team to perform at their best
• Actively managing the floor and the overall client experience
• Driving your department's sales performance and team confidence
• Preparing and delivering morning briefs and training sessions

Profile

Are you the one?

We're looking for individuals who are:

• Client Obsessed — driven to build lasting relationships and guide clients through the world of Louis Vuitton
• Goal-Driven — motivated to exceed KPIs and contribute to overall store success
• Natural Leaders — comfortable coaching and influencing a team, even without a formal title
• Exceptional Communicators — engaging, empathetic, and skilled at connecting with a diverse client base
• Resilient & Resourceful — thriving under pressure with a can-do attitude
• Luxury Curious — genuinely enthusiastic about fashion and the Louis Vuitton brand
• Career Driven — ambitious, and eager to grow within Louis Vuitton and the broader LVMH group

Bonus points if you have:

• Previous experience in high-end retail, hospitality, or another client-focused industry
• A track record of achieving or exceeding KPIs
• Impeccable presentation and communication skills

Additional information

What's in it for you?

• A generous commission structure and product discounts
• Genuine global career opportunities within the LVMH group
• Exceptional training and a supportive, high-performing team
• The opportunity to grow into store leadership or specialist fields

Please note our recruitment process includes an online skills assessment and video interview. If you require adjustments to the recruitment process, please do not hesitate to notify the recruiter if you are successful in moving forward.