Senior Claims Ops Leader: Return-to-Work & Transformation

DXC Technology Company; Melbourne; Sur place; AUD 180 000 - 240 000; Plein temps

Résumé du poste

DXC Technology is seeking a senior leader to head the Victorian claims operation within the WorkCover scheme. You will drive high-quality claims management, return-to-work outcomes, customer and compliance results, across multiple teams and functions.

You will shape strategy, coach leaders, manage governance and risk, and build strong relationships with workers, employers and WorkSafe Victoria, delivering transformation through data and technology.

Qualifications

• Extensive experience in Victorian Workers Compensation or similar regulated environment.
• Senior operational leadership experience in large, complex teams.

Responsabilités

• Provide senior operational leadership across the operation, turning strategy into measurable outcomes.
• Drive an outcome-focused culture centred on safe, sustainable return to work and early intervention.
• Meet DXC's obligations as a Victorian WorkCover agent, performing against contractual and scheme requirements.
• Lead, coach and develop the claims leadership team and strengthen succession planning.
• Maintain strong governance over claims quality, compliance and operational risk.
• Build strong relationships with injured workers, employers and scheme stakeholders, including WorkSafe Victoria.
• Lead operational improvement and transformation, leveraging technology and data.

Description du poste

DXC Technology is seeking a senior leader to head the Victorian claims operation within the WorkCover scheme. You will drive high-quality claims management, return-to-work outcomes, customer and compliance results, across multiple teams and functions.

You will shape strategy, coach leaders, manage governance and risk, and build strong relationships with workers, employers and WorkSafe Victoria, delivering transformation through data and technology.