Senior Citrix Lead SME – Sydney (Hybrid, Long-Term)

Ayan Infotech Pty; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

Ayan Infotech Pty is seeking a Citrix Lead SME for a long term contract or permanent role in Sydney with hybrid work. The candidate will provide advanced Citrix engineering leadership, support BAU operations and platform uplift initiatives across Citrix, VDI and Azure.

The role requires 12+ years of Citrix experience in a large enterprise, plus 6+ years in an L3 or Technical Lead, with strong governance, incident management, and mentoring capabilities.

Qualifications

• 12+ years of experience supporting Citrix environments in a large enterprise.
• Minimum 6+ years in an L3 Engineer or Technical Lead role.
• Strong experience with CVAD, Citrix Cloud/DaaS, NetScaler, Azure, FSLogix, and PowerShell.

Responsibilities

• Provide L3 support for Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler, and related infrastructure.
• Lead Major Incidents and Priority 1/2 resolutions.
• Mentor L1/L2 support teams and drive operational excellence.
• Lead governance reviews and platform uplift activities.
• Support vulnerability remediation and security initiatives.
• Develop operational documentation and standards.
• Collaborate with project teams to ensure delivery readiness.
• Automate repetitive tasks using PowerShell and other tooling.

Skills

Leadership

Stakeholder management

Major incident resolution

Problem management

Automation mindset

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent

Tools

Citrix CVAD

Citrix Cloud/DaaS

Citrix NetScaler ADC/Gateway

Microsoft Azure

FSLogix/EPM

PowerShell

ITIL framework

Job description

Ayan Infotech Pty is seeking a Citrix Lead SME for a long term contract or permanent role in Sydney with hybrid work. The candidate will provide advanced Citrix engineering leadership, support BAU operations and platform uplift initiatives across Citrix, VDI and Azure.

The role requires 12+ years of Citrix experience in a large enterprise, plus 6+ years in an L3 or Technical Lead, with strong governance, incident management, and mentoring capabilities.