Senior Change Manager: Workforce Systems Upgrade Lead

NSW Government; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

NSW Government is seeking a Senior Change Manager to lead the change behind a major workforce systems upgrade in Sydney. The role involves developing the Change Management Strategy, stakeholder analysis, communications, and learning analysis to support a large-scale rostering/timekeeping system upgrade.

The contract is 6 months, full-time (40 hours per week), based in Pitt Street, Sydney CBD, with occasional site visits and in-office presence on Monday, Wednesday and Friday. Start ASAP.

Qualifications

• Proven change management experience on large-scale technology or workforce system implementations.
• Experience in a complex, highly operational environment.
• Experience in workforce management systems is highly desirable.
• Strong stakeholder engagement skills, including with frontline and shift-based workforces.
• Excellent written and verbal communication, able to tailor messages to diverse audiences.

Responsibilities

• Develop and own the Change Management Strategy and Plans, and make sure they’re built into the overall project plan.
• Lead stakeholder analysis, change impact assessments, business readiness and learning analysis.
• Design and deliver communications and engagement content for frontline and leadership audiences.
• Identify risks and anticipated resistance, and put mitigation strategies in place.
• Work closely with HR, IR, Learning & Development, Communications and operational business groups to deliver an integrated people change approach.
• Build strong relationships with stakeholders and subject matter experts, and manage expectations across the program.
• Monitor and report on the success of readiness and adoption activities.

Skills

Change management

Stakeholder engagement

Communication

Workforce management system

HRIS/WFM system knowledge

Education

Tertiary qualification or equivalent

Prosci/ACMP certification

Job description

NSW Government is seeking a Senior Change Manager to lead the change behind a major workforce systems upgrade in Sydney. The role involves developing the Change Management Strategy, stakeholder analysis, communications, and learning analysis to support a large-scale rostering/timekeeping system upgrade.

The contract is 6 months, full-time (40 hours per week), based in Pitt Street, Sydney CBD, with occasional site visits and in-office presence on Monday, Wednesday and Friday. Start ASAP.