Senior Change Manager — Flexible Data Governance & AI

Westpac; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Special offers on banking products and

Flexible work arrangements

Tailored learning and development

Volunteer opportunities

Job summary

Westpac is transforming how data is discovered, governed, managed and consumed. As a Senior Change Manager, you’ll design practical interventions to build capability, shift behaviours and accelerate adoption across data governance, lineage and data quality initiatives.

You’ll partner with Data Management, Governance, Risk, Technology and business teams to drive adoption of enterprise data capabilities and AI-supported improvements.

Qualifications

• Experience delivering change within large-scale Data Management, Data Governance or enterprise data transformation programs.
• Experience supporting the implementation and adoption of enterprise data capabilities, platforms, processes or operating models.
• Experience working with Data Owners, Data Stewards, Governance professionals, Engineers, Analysts, Risk teams and business stakeholders.
• Experience developing communication, engagement, capability uplift and adoption strategies.
• Experience using behavioural insights, adoption measures and practitioner feedback to improve change outcomes.
• Demonstrated use of AI tools to improve productivity, accelerate research, strengthen stakeholder engagement and design more effective change interventions.
• Ability to build credibility with both technical practitioners and governance communities and influence adoption without formal authority.
• Strong stakeholder management, facilitation and communication skills.

Responsibilities

• Develop and execute change and adoption strategies aligned to strategic Data Management initiatives and business outcomes.
• Work directly with Data Owners, Data Stewards, Governance professionals, Engineers, Analysts and business stakeholders to understand impacts, identify barriers and accelerate adoption.
• Lead stakeholder engagement, communications, education, training and capability uplift activities.
• Translate Data Management concepts and technical change into practical business and practitioner outcomes.
• Help practitioners build confidence in new approaches to data discovery, governance, metadata management, lineage, data quality and controls.
• Identify adoption barriers and design targeted interventions that support new behaviours and ways of working.
• Use adoption measures, practitioner feedback and behavioural insights to improve change outcomes and value realisation.
• Partner with delivery teams, platform teams and technology vendors to align capability delivery and adoption activities.
• Work with the Craft Excellence Lead to align adoption activities with the Practice’s future skills, workforce and capability strategy.
• Collaborate with other Change Managers across the Practice to deliver joined-up change experiences and minimise competing stakeholder impacts.

Skills

Experience delivering change

Experience supporting implementation

Stakeholder engagement

Communication and adoption strategies

AI-enabled change

Behavioural insights

Credibility with technical andGovernac

Stakeholder management

Tools

Alation

Job description

Westpac is transforming how data is discovered, governed, managed and consumed. As a Senior Change Manager, you’ll design practical interventions to build capability, shift behaviours and accelerate adoption across data governance, lineage and data quality initiatives.

You’ll partner with Data Management, Governance, Risk, Technology and business teams to drive adoption of enterprise data capabilities and AI-supported improvements.