Senior Case Manager - Family Services

VACCA; Melbourne; On-site; AUD 106,000 - 110,000; Full time

Benefits offered by this job

Induction program

Professional development

Salary packaging

Annual leave loading 17.5%

Agency vehicles

Wellbeing programs

Paid parental leave

Aboriginal community connection

Fitness Passport

Job summary

Victorian Aboriginal Child Care Agency (VACCA) is seeking a Senior Case Manager for a fixed-term full-time role in Chirnside Park, VIC. You will walk with Aboriginal children and families, coordinating holistic support in a trauma-informed, culturally safe environment.

You will bring 3–5 years of intensive case management experience, hold a relevant diploma/degree (Social Work or Community Services), and hold police and Working With Children checks, plus a Victorian Driver Licence.

Qualifications

• Must hold a relevant diploma, degree, or equivalent such as Social Work or Community Services.
• Minimum 3–5 years of experience in case management.
• Valid Police Check, Victorian Working with Children Check (or willingness to obtain), and Victorian Driver Licence.
• Current COVID-19 vaccination (Strongly recommended).
• Where a degree is commenced but not completed, salary will be fixed at Award Level 4 until successful completion.

Responsibilities

• Walk alongside Aboriginal children and families toward stronger futures.
• Coordinate holistic support and empower families through culturally safe, trauma-informed practice.
• Build trusted relationships, advocate for positive outcomes, and coordinate care within a multidisciplinary team.

Skills

Intensive case management

Trauma-informed practice

Culturally safe practice

Advocacy and collaboration

Education

Diploma/Degree in Social Work or Community Services

Job description

Victorian Aboriginal Child Care Agency – Chirnside Park VIC

18h ago , from Victorian Aboriginal Child Care Agency VACCA

• Position : Fixed Term - Full Time until 30 June 2027
• Location : Chirnside Park VIC 3116
• Salary : $105,570 - $110,350 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation's visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

Walk alongside Aboriginal children and families on their journey toward stronger futures. As a Senior Case Manager, you'll build trusted relationships, coordinate holistic support, and empower families through culturally safe, trauma informed practice that promotes healing, resilience, and self determination.

About You

You are passionate about supporting Aboriginal children, young people, and families through culturally safe, trauma informed, and healing focused practice. You have experience providing intensive case management, completing assessments and care plans, and delivering practical, therapeutic support that strengthens family wellbeing. You build trusted relationships, advocate for positive outcomes, coordinate care with families and services, and work collaboratively within a multidisciplinary team. You are committed to maintaining high quality case records, contributing to continuous learning, and empowering families on their journey toward self determination and positive change.

• Requirements:
• Required to hold a relevant diploma, degree, or equivalent such as Social Work or Community Services field
• Where a degree is commenced but not completed, salary will be fixed at Award Level 4 until successful completion
• Minimum 3-5 years of experience in case management
• Valid Police Check, a Victorian Working with Children's Check for a paid employee (or willingness to obtain) and aVictorian Driver Licence.
• Current COVID-19 vaccination(Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Application closes by Friday 27 November 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy