Case Manager - Family Services

Victorian Aboriginal Child Care Agency; Wangaratta; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Induction

Regular supervision

Professional development

Salary packaging

Leave loading (17.5%)

Agency vehicles

Wellbeing programs

Parental leave after 12 months

Community connection

Fitness Passport

Job summary

VACCA seeks a Case Manager to engage Aboriginal families with children and young people aged 0-18 years to support safe, healthy family functioning and to prevent out-of-home care removals.

The role sits in a team that collaborates closely and reports to the Strengthening Team Leader, with opportunities for professional development and community connection.

Qualifications

• Commitment to VACCA values and purpose.
• Certificate, Diploma or Degree qualification in Community Services, Social Worker and/or substantial experience in these fields is desirable.
• A minimum 3-5yrs experience as a Practitioner in a relevant field.
• Sound knowledge of issues impacting Aboriginal families, children and young people, particularly those involved with Child Protection.
• Experience implementing strengths-based interventions.
• Ability to collaborate with external services including Child Protection to support families.
• Ability to mentor other case workers and support parents and children through complex issues.
• Understanding of child development, family functioning, attachment, intergenerational trauma and risk assessment frameworks.
• Requirements: Valid Police Check, Victorian Working with Children Check (or willingness to obtain) and Victorian Driver Licence; COVID-19 vaccination strongly recommended.

Responsibilities

• Engage Aboriginal families with children and young people 0-18yrs to support safe and healthy family functioning.
• Prevent removal of children and support reunification with families.
• Work as part of a cohesive team reporting to the Strengthening Team Leader.

Skills

Aboriginal community understanding

Case management

Mentoring junior staff

Education

Certificate/Diploma/Degree in Community Services or Social Work

Job description

2d ago , from Victorian Aboriginal Child Care Agency VACCA

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

The principle role of the Case Manager is to engage Aboriginal families with children and young people 0-18yrs of age to support safe and healthy family functioning, prevent removal of children and support children recently placed in out of home care being reunified with their family.

The position will be part of a team that works as a cohesive whole report to the Strengthening Team Leader.

About You

• Commitment and understanding for the values that underpin VACCA’ vision and purpose
• Certificate, Diploma or Degree qualification in Community Services, Social Worker and/or substantial experience in these fields is desirable.
• A minimum 3-5yrs experience as a Practitioner in a relevant field.
• A well-developed understanding of issues that impact on Aboriginal families, children and young people, particularly those who are involved with Child Protection.
• Sound knowledge of and experience with implementing strengths-based interventions
• Ability to develop and maintain working relationships with external services including Child Protection to optimise support for families to meet their goals.
• Ability to mentor other case workers and experience in supporting parents and their children through complex issues and crises and understanding the evidence informed practice approaches requirements of the program.
• Demonstrated experience and an understanding of child development and family functioning including theories of attachment, intergenerational and personal trauma as well as relevant risk assessment frameworks, service responses and interventions in working with vulnerable families.
• Requirements: Valid Police Check, a Victorian Working with Children's Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Application closes by 22nd November 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy