Case Manager - Family Services

VACCA - Victorian Aboriginal Child and Community Agency; Wangaratta; On-site; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Induction and supervision

Professional development

Salary packaging

Leave loading 17.5%

Agency vehicles

Employee wellbeing programs

Paid parental leave after 12 months

Community connection

Fitness Passport

Job summary

VACCA - Victorian Aboriginal Child and Community Agency in Wangaratta/Wodonga, VIC, Australia, is seeking a Case Manager on a fixed-term basis (to June 2027) to engage Aboriginal families with children 0-18 years and support safe, healthy family functioning. The role aims to prevent child removal and assist reunification, reporting to the Strengthening Team Leader.

The successful candidate will bring qualifications in Community Services or related fields, plus experience in child protection,

Qualifications

• Certificate, Diploma or Degree in Community Services or related field is desirable.
• Experience in child protection and Aboriginal family work preferred.
• Understanding of strengths-based, trauma-informed practice and evidence-based approaches.

Responsibilities

• Engage Aboriginal families with children 0-18 to support safe, healthy functioning.
• Prevent removal of children and support reunification for those in out-of-home care.
• Work within a cohesive team reporting to the Strengthening Team Leader.

Skills

Strengths-based interventions

Mentoring other case workers

Relationship building

Child protection knowledge

Trauma-informed practice

Evidence-informed practice

Education

Certificate/Diploma/Degree in Community Services

Job description

• Position: Fixed Term (June 2027), Full Time
• Salary: $92,286 - $99,294 plus superannuation and salary package

• Wangaratta, VIC, Australia, 3677
• Wodonga, VIC, Australia, 3690
• Fixed Term - Full time
• Position: Fixed Term (June 2027), Full Time
• Location: Wodonga (& Wangaratta)
• Salary: $92,286 - $99,294 plus superannuation and salary package

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community. Our strength lies with our people.

About The Role

The principle role of the Case Manager is to engage Aboriginal families with children and young people 0-18yrs of age to support safe and healthy family functioning, prevent removal of children and support children recently placed in out of home care being reunified with their family. The position will be part of a team that works as a cohesive whole report to the Strengthening Team Leader.

About You

• Commitment and understanding for the values that underpin VACCA’ vision and purpose
• Certificate, Diploma or Degree qualification in Community Services, Social Worker and/or substantial experience in these fields is desirable.
• A minimum 3-5yrs experience as a Practitioner in a relevant field.
• A well-developed understanding of issues that impact on Aboriginal families, children and young people, particularly those who are involved with Child Protection.
• Sound knowledge of and experience with implementing strengths-based interventions
• Ability to develop and maintain working relationships with external services including Child Protection to optimise support for families to meet their goals.
• Ability to mentor other case workers and experience in supporting parents and their children through complex issues and crises and understanding the evidence informed practice approaches requirements of the program.
• Demonstrated experience and an understanding of child development and family functioning including theories of attachment, intergenerational and personal trauma as well as relevant risk assessment frameworks, service responses and interventions in working with vulnerable families.
• Requirements: Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What We Can Offer You

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

Application closes by 22nd November 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy