Case Support Worker - Nugel

VACCA - Victorian Aboriginal Child and Community Agency; Melbourne; On-site; AUD 81,000 - 86,000; Full time

Benefits offered by this job

5 weeks annual leave

Salary packaging options

Training programs and supervision

Access to agency vehicles for work

Job summary

VACCA - Victorian Aboriginal Child and Community Agency in Chirnside Park seeks an ongoing full-time position to bolster Case Managers and the team in delivering holistic support for children, young people and families. You will undertake case-related tasks and administrative duties to support outcomes.

Requirements include Police Check, a Victorian Working with Children Check (or willingness to obtain), and a Victorian Driver Licence. Vaccination is strongly recommended.

Qualifications

• Must have valid Police Check.
• Victorian Working with Children Check required or willingness to obtain.
• Victorian Driver Licence required.
• Current COVID-19 vaccination strongly recommended.

Responsibilities

• Provide additional support to Case Managers and the team in delivering a targeted holistic support service for children, young people and families.
• Undertake specific case-related tasks and administrative responsibilities as required.

Skills

Child development

Trauma awareness

Behavioural support

Communication skills

Confidentiality

Teamwork

Emotional intelligence

Professional development

Child safety regulations

Job description

Position Details

• Ongoing, Full Time position (2 roles - 1 to commence immediately and 1 to commence post 1 October 2026)
• Location : Chirnside Park
• Salary : Between $80,737 - 85,632 plus super and salary packaging options
• Please note: This is an Aboriginal and/or Torres Strait Islander designated position, classified under Section 12 Special Measures of the Equal Opportunity Act 2010. This employment opportunity is only available to Aboriginal and Torres Strait Islander people

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

About The Role

This position is responsible for providing additional support to Case Managers and the team in delivering a targeted holistic support service aimed at enhancing outcomes for children, young people and their families. They will do this by undertaking specific case related tasks and administrative responsibilities as required.

About You

• Commitment to VACCA's Vision and Aboriginal Cultural Awareness
• Demonstrated understanding of and alignment with VACCA’s values and purpose, with the capacity to champion these internally and externally.
• Proven respect for Aboriginal cultures and societies, commitment to continuous learning, and high awareness of issues impacting Aboriginal communities.
• Child Development, Trauma, and Behavioural Support
• Possesses sound knowledge of child development and trauma, with the ability to engage and support children with behavioural challenges in a culturally safe manner.
• Strong Communication and Confidentiality Skills
• Maintains confidentiality, communicates effectively with children, young people, and families, and demonstrates strong written and conceptual abilities.
• Teamwork, Flexibility, and Emotional Intelligence
• Works well independently and in teams, remains calm under pressure, reflects on personal behaviour, and adapts to varying supervision environments.
• Professionalism and Ongoing Learning
• Shows a commitment to professional development and is knowledgeable about child safety regulations, including the use of child restraints.
• Requirements: Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended).

What We Can Offer You

• 5 weeks annual leave
• Access to child protection and VACCA training programs
• Extensive support and training from VACCA’s in house legal service
• A supportive environment that includes comprehensive induction and regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take home pay
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programsPaid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Application closes by 10 November 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy.