Senior Case Manager - Family Services

Victorian Aboriginal Child and Community Agency Co Op; Melbourne; On-site; AUD 106,000 - 110,000; Full time

Benefits offered by this job

Comprehensive induction

Regular internal supervision

Professional development opportunities

Salary packaging to increase take-home

17.5% loading on annual leave

Access to agency vehicles for work

Employee support and wellbeing program

Paid parental leave after 12 months

Connection with Aboriginal community/c

Fitness Passport

Job summary

Victorian Aboriginal Child and Community Agency Co Op – Chirnside Park VIC invites applications for a Senior Case Manager on a fixed-term full-time basis until 30 June 2027. You will support Aboriginal children and families, coordinate holistic services, and work within a trauma-informed, culturally safe framework.

You will maintain high-quality case records, build trusted relationships, and collaborate with a multidisciplinary team to promote self-determination and positive change.

Qualifications

• Hold a relevant diploma, degree, or equivalent such as Social Work or Community Services field.
• If a degree is commenced but not completed, salary will be fixed at Award Level 4 until successful completion.
• Minimum 3-5 years of experience in case management.
• Valid Police Check, a Victorian Working with Children Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence.
• Current COVID-19 vaccination (Strongly Recommended).

Responsibilities

• Walk alongside Aboriginal children and families toward stronger futures.
• Build trusted relationships, coordinate holistic support, and empower families through culturally safe, trauma-informed practice.
• Contribute to healing, resilience and self-determination through coordinated services.

Skills

Case management

Relationship building

Trauma-informed practice

Multidisciplinary teamwork

Record keeping

Education

Diploma or degree in Social Work or Community Services

Job description

Victorian Aboriginal Child and Community Agency Co Op – Chirnside Park VIC

• Position : Fixed Term - Full Time until 30 June 2027
• Location : Chirnside Park VIC 3116
• Salary : $105,570 - $110,350 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

Walk alongside Aboriginal children and families on their journey toward stronger futures. As a Senior Case Manager, you'll build trusted relationships, coordinate holistic support, and empower families through culturally safe, trauma informed practice that promotes healing, resilience, and self determination.

About You

You are passionate about supporting Aboriginal children, young people, and families through culturally safe, trauma informed, and healing focused practice. You have experience providing intensive case management, completing assessments and care plans, and delivering practical, therapeutic support that strengthens family wellbeing. You build trusted relationships, advocate for positive outcomes, coordinate care with families and services, and work collaboratively within a multidisciplinary team. You are committed to maintaining high quality case records, contributing to continuous learning, and empowering families on their journey toward self determination and positive change.

Requirements

• Required to hold a relevant diploma, degree, or equivalent such as Social Work or Community Services field
• Where a degree is commenced but not completed, salary will be fixed at Award Level 4 until successful completion
• Minimum 3-5 years of experience in case management
• Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and aVictorian Driver Licence.
• Current COVID-19 vaccination(Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel
• Access to Employee support and wellbeing programs
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Application closes by Friday 27 November 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy