Senior Care Office Administrator | Front Desk & Coordination

Right at Home Hilton Head/Savannah; Shire Of Merredin; On-site; AUD 55,000 - 70,000; Full time

Job summary

Right at Home Kalgoorlie Wheatbelt is seeking an organized front desk administrator to greet clients, manage inquiries, and support the Care Management team in coordinating client onboarding and documentation.

The role involves maintaining communication systems, rostering support, and assisting families with information about services in an aged care setting. Experience in admin and familiarity with aged care processes are preferred.

Qualifications

• Administrative knowledge and experience preferred.
• Experience in aged care or related disciplines is desirable.
• Knowledge of private pay or community in-home care is desirable.

Responsibilities

• Meet and greet clients at the front desk and manage client inquiries.
• Maintain client-focused rostering and initial client appointment setup for Care Management staff.
• Maintain telephone and communication systems and filing for client records.
• Support Care Management team by presenting services to families and handling inquiries and feedback.

Skills

Admin experience

Aged care

In-home care

Office admin

Private pay

Job description

Right at Home Kalgoorlie Wheatbelt is seeking an organized front desk administrator to greet clients, manage inquiries, and support the Care Management team in coordinating client onboarding and documentation.

The role involves maintaining communication systems, rostering support, and assisting families with information about services in an aged care setting. Experience in admin and familiarity with aged care processes are preferred.