Senior Business Improvement Officer, Public Trust Office

Queensland Government; Cairns Regional; Presencial; AUD 100 000 - 150 000; Tempo integral

Resumo da oferta

Queensland Public Trustee is seeking a Senior Business Improvement Officer to drive meaningful organisational improvement and support change initiatives across Queensland. You will work with leaders, subject matter experts and stakeholders to deliver practical improvements that improve efficiency, effectiveness and customer outcomes.

You will apply strong analytical and problem-solving skills, engage diverse stakeholders and coordinate cross-team efforts to deliver sustainable, value-adding

Qualificações

• Demonstrated experience leading, coordinating or supporting business improvement, process review or organisational change initiatives.
• Strong analytical and problem-solving skills, with the ability to identify improvement opportunities and develop practical recommendations.
• Proven ability to engage, influence and collaborate with a diverse range of stakeholders.
• Ability to influence and collaborate across teams without direct authority, navigate ambiguity and maintain momentum across competing priorities.
• Well-developed project management skills, including the ability to manage competing priorities and deliver outcomes within agreed timeframes.
• Excellent written and verbal communication skills, with the ability to prepare reports, business cases, presentations and recommendations for a range of audiences.
• A commitment to achieving practical outcomes that create value for the organisation and the customers we serve.

Responsabilidades

• Drive meaningful organisational improvement: Lead initiatives that enhance processes, systems and ways of working across the organisation.
• Influence positive change: Work with leaders and stakeholders to identify opportunities, solve complex business challenges and support informed decision-making.
• Apply your analytical expertise: Use data, research and business insights to recommend and implement sustainable improvements.
• Put customers first: Help improve how we work and deliver services, creating practical improvements and better outcomes for the customers we serve.

Conhecimentos

Business improvement

Stakeholder engagement

Analytical thinking

Project management

Communication skills

Descrição da oferta de emprego

Working closely with leaders, subject matter experts and stakeholders, you will facilitate continuous improvement activities, provide practical advice and support change initiatives that improve efficiency, effectiveness and customer outcomes.

This is a permanent full-time opportunity based statewide across Queensland. This position can be performed from any QPT office.

• Drive meaningful organisational improvement: Lead initiatives that enhance processes, systems and ways of working across the organisation.
• Influence positive change: Work with leaders and stakeholders to identify opportunities, solve complex business challenges and support informed decision-making.
• Apply your analytical expertise: Use data, research and business insights to recommend and implement sustainable improvements.
• Put customers first: Help improve how we work and deliver services, creating practical improvements and better outcomes for the customers we serve.

About you

You are a proactive, solutions-focused professional who enjoys getting things done and turning ideas into action. You can bring people together, navigate competing priorities and work across teams to deliver practical improvements and positive customer outcomes.

To excel in this role, the following attributes will be your keys to success:

• Demonstrated experience leading, coordinating or supporting business improvement, process review or organisational change initiatives.
• Strong analytical and problem-solving skills, with the ability to identify improvement opportunities and develop practical recommendations.
• Proven ability to engage, influence and collaborate with a diverse range of stakeholders.
• Ability to influence and collaborate across teams without direct authority, navigate ambiguity and maintain momentum across competing priorities.
• Well-developed project management skills, including the ability to manage competing priorities and deliver outcomes within agreed timeframes.
• Excellent written and verbal communication skills, with the ability to prepare reports, business cases, presentations and recommendations for a range of audiences.
• A commitment to achieving practical outcomes that create value for the organisation and the customers we serve.

Only those persons eligible to work in Australia may be employed by QPT. Prospective employees will be required to provide proof of identity and documentary evidence of their right to work in Australia.

QPT is a value for money independent state trustee service dedicated to trust and estate administration and advancing and safeguarding the rights, interests and wishes of Queenslanders in need of financial management. We have been looking after Queenslanders and their families since 1916.

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Senior Business Improvement Officer, Public Trust Office • Cairns, Australia