Senior Building Codes Officer

NSW Department of Customer Service; Parramatta; Hybrid; AUD 120,000 - 147,000; Full time

Job summary

NSW Department of Customer Service – Parramatta NSW is seeking a Senior Building Codes Officer within the Building Commission’s Practitioner Compliance team. This role focuses on NCC guidance, building/construction matters, and supporting the Building Codes manager in a fast-paced environment.

Parramatta with flexible/hybrid working arrangements; permanent ongoing role. Salary starts at 133,348 base plus superannuation, with a closing date in late 2026.

Qualifications

• Extensive knowledge of the National Construction Code Series (BCA & Housing Provisions).
• Strong attention to detail and accuracy.
• Good time management and ability to meet deadlines.
• Excellent oral and written communication with stakeholders.
• Ability to work collaboratively and adapt to changing priorities.

Responsibilities

• Provide advice on NCC, Building Code of Australia, and housing provisions to internal and external stakeholders.
• Support the Manager of the Building Codes team.
• Respond to briefing notes, GIPA requests, ministerial correspondence and media inquiries.

Skills

NCC knowledge

Building codes

Attention to detail

Time management

Written communication

Collaborative teamwork

Job description

NSW Department of Customer Service – Parramatta NSW

NSW Building Commission

Location: Parramatta (with flexible/hybrid working arrangements currently in place)

Term: Permanent - Ongoing

A great opportunity has become available in the Practitioner Compliance for a Senior Building Codes Officer. You will be a motivated and highly organised person with great attention to detail and have the ability to effectively problem-solve and make decisions to deliver services in an often fast-paced working environment.

About the team:

The Building Codes team is located within the Operations area of the Building Commission and is primarily focused on providing advice and input about the ongoing development and reform of the National Construction Code. Additionally, the team provides advice about building/construction issues generally. See below for further information.

Key requirements

• Providing advice to a range of internal and external stakeholders about the National Construction Code (Building Code of Australia and Housing Provisions) and building/construction related matters
• Supporting the Manager of the Building Codes team
• Responding to Briefing Notes, House Folder Notes, GIPA requests, Ministerial correspondence and Media requests

To be successful in this role you will have:

• Extensive detailed knowledge of the National Construction Code Series (BCA & Housing Provisions), and in particular, a detailed understanding of the performance-based aspect of the NCC, and an understanding of Australian Standards and other documents referenced by the NCC
• A high level of accuracy and attention to detail
• A high level of time management, be able to prioritise demands and meet deadlines
• A high level of oral and written communication skills to collaborate with colleagues, teams and stakeholders
• Support the team, work collaboratively, and set deadlines
• Have the ability to adapt and be fluid with work style

For any enquiries about the role please contact Matthew Wunsch at matthew.wunsch @customerservice.nsw.gov.au or (02) 9372 7***.

Salary Grade 0910, with the base salary for this role starting at 133,348 base plus superannuation

Closing Date: Sunday, 01 November 2026 (11:59pm)

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

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We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8*** or *************@customerservice.nsw.gov.au.

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