Senior Investigator

NSW Connect; Parramatta; Hybrid; AUD 105,000 - 129,000; Full time

Benefits offered by this job

Hybrid working arrangements

Flexible leave

Modern Parramatta offices

Career development

Job summary

Building Commission NSW is seeking a Senior Investigator to join the Certifier & Integrity Unit in Parramatta. The role investigates misconduct and non-compliance among registered certifiers and certification practitioners, with hybrid working options.

The ideal candidate has strong investigative capability, regulatory experience, and knowledge of building surveying and construction regulation. The team delivers intelligence-led investigations, supports regulatory decisions, and may lead to

Qualifications

• Experience conducting complex investigations, audits or compliance activities.
• Experience obtaining statements, gathering evidence and preparing reports.
• Ability to interpret and apply legislation, policy and technical requirements.
• Strong communication and stakeholder engagement skills.
• High degree of personal and professional integrity.
• Willingness to develop expertise in certification legislation

Responsibilities

• Conduct end-to-end investigations into registered certifiers and other practitioners.
• Gather, analyse and assess evidence to support regulatory decisions.
• Exercise statutory powers to obtain information, documents and evidence.
• Conduct interviews, obtain statements and prepare briefs of evidence.
• Prepare high-quality reports and regulatory recommendations.
• Interpret and apply legislation, policy and technical requirements.
• Provide specialist advice to internal and external stakeholders.
• Contribute to team capability and continuous improvement.

Skills

Investigations

Interviews

Legal interpretation

Analytical thinking

Stakeholder engagement

Integrity

Education

Certificate IV (Government) Investigations

Tertiary qualifications in building surveying/construction/engineering/law/investigations

Job description

Senior Investigator
Certifier & Integrity Unit
Building Commission NSW

Grade: Clerk Grade 7/8
Location: Parramatta (Hybrid working arrangements available)
Term: Ongoing

Benefits

• Fantastic opportunity to be involved in investigating misconduct in the NSW construction industry.
• Excellent career development and learning opportunities.
• Flexible working arrangements including hybrid working and flexible leave.
• Modern offices located in Parramatta.
• Work in a highly skilled, collaborative and motivated team.

Are you an experienced investigator with an interest in the building and construction industry?

Or are you a building surveyor or registered certifier looking to apply your technical expertise in a regulatory investigations environment?

Building Commission NSW is seeking a motivated and capable Senior Investigator to join the Certifier and Integrity Unit. This is a unique opportunity to improve public confidence in the certification profession by investigating allegations of misconduct and non-compliance involving registered certifiers and other certification practitioners.

We welcome applications from both experienced investigators and building professionals. The ideal candidate will bring strong investigative capability together with a sound understanding of building surveying, certification or construction regulation. However, we recognise that high-calibre candidates may come from either discipline and are committed to supporting the successful applicant to develop expertise in the complementary field.

Whether you are:

• Asenior investigator with experience in regulatory compliance, enforcement, law enforcement or misconduct investigations and some building, construction or technical experience; or
• A registered certifier, building surveyor or building professional within investigation, audit, compliance or enforcement experience, we encourage you to apply.

About the Team

The Certifier and Integrity Unit investigates allegations of misconduct involving registered practitioners and administers legislation through intelligence-led, risk-based investigation and enforcement activities. Investigation outcomes may lead to disciplinary action, regulatory intervention or prosecution.

This is a technically challenging and rewarding role where you will work with a highly skilled team to improve compliance and strengthen confidence in the NSW building regulatory framework.

What You Will Do

• Conduct end-to-end investigations into the conduct of registered certifiers and other practitioners.
• Gather, analyse and assess evidence to support regulatory decision-making.
• Exercise statutory powers to obtain information, documents and evidence.
• Conduct interviews, obtain statements and prepare briefs of evidence.
• Prepare high-quality reports, recommendations and regulatory outcomes.
• Interpret and apply legislation, policy and technical requirements.
• Provide specialist advice to internal and external stakeholders.
• Contribute to strategic initiatives, continuous improvement and the capability of the team.

We Are Looking For People That Have

• Demonstrated experience conducting complex investigations, audits, compliance activities or similar regulatory functions.
• Experience conducting interviews, obtaining statements, gathering evidence and preparing investigation reports or similar regulatory outcomes.
• The ability to interpret and apply legislation, policy and technical requirements.
• Strong analytical, communication and stakeholder engagement skills.
• A high degree of personal and professional integrity.
• A positive attitude towards learning, continuous improvement and professional development.

In addition, you will have either:

• Significant investigations, compliance, audit, enforcement or regulatory experience; and
• Exposure to the building, construction, certification, engineering or related sectors, together with a willingness to develop expertise in certification legislation and the role of registered certifiers.

Building pathway

• Significant experience as a registered certifier, building surveyor, building professional, engineer or similar technical practitioner; and
• Experience in investigations, audits, compliance, enforcement activities or regulatory decision-making.
• Demonstrated experience in investigations, compliance, audit, enforcement, certification, building surveying or a closely related field.
• Certificate IV (Government) Investigations, an equivalent qualification, or willingness to obtain the qualification.
• Current driver's licence and willingness to travel throughout NSW as required.
• Ability to satisfy relevant pre‑employment screening and probity requirements.

• Registration as a certifier in a building surveying class of registration.
• Tertiary qualifications in building surveying, construction, engineering, law, investigations or a related discipline.
• Experience working in a regulatory agency, law enforcement environment or building regulatory setting.

Salary Grade 0708, with the base salary for this role starting at 116,981 base plus superannuation

For enquiries relating to recruitment please contact Afrah Saied via ***************@customerservice.nsw.gov.au.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Sunday, 08 November 2026 (11:59pm)

Careers at Department of Customer Service

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Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8*** or *************@customerservice.nsw.gov.au.

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Information on adjustments available for the recruitment process