Senior Auto Service Advisor - Drive Customer Excellence

Grand Prix Auto Group; Caboolture; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Café staff discounts

Career development opportunities

Safe street parking

Job summary

Grand Prix Caboolture, comprising Caboolture Mazda, Grand Prix Hyundai and Used Car department, is seeking a highly motivated Senior Service Advisor to join our Service Department on Brisbane's Northside.

With a focus on customer service excellence, you will work in a close-knit dealership team and play a vital role in meeting customer expectations while supporting dealership goals and growth.

Qualifications

• 3–5 years minimum experience as Service Advisor.
• Valid Australian manual transmission driver's licence.
• Customer focused with ability to build long-term relationships.
• Excellent communication and negotiation skills.
• Ability to work well in a small team.
• Honest and reliable with a can-do attitude.
• Ability to solve problems and meet deadlines under pressure.

Responsibilities

• Provide exceptional customer service to dealership clients.
• Build and maintain long-term client relationships.
• Collaborate with a small team to meet service targets and deadlines.
• Assist in achieving customer satisfaction and financial objectives.

Skills

Customer service

Communication

Problem solving

Teamwork

Negotiation

Tools

Titan DMS

Job description

Grand Prix Caboolture, comprising Caboolture Mazda, Grand Prix Hyundai and Used Car department, is seeking a highly motivated Senior Service Advisor to join our Service Department on Brisbane's Northside.

With a focus on customer service excellence, you will work in a close-knit dealership team and play a vital role in meeting customer expectations while supporting dealership goals and growth.