Senior Application Support

Job Q; Geelong; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

Job Q in Geelong, VIC is seeking a Senior Application Support professional to maintain and support complex enterprise systems. You will investigate incidents, resolve issues, and manage changes, releases, and deployments while driving service improvements.

A strong ITIL background and leadership capabilities are highly valued. You will provide technical leadership, maintain documentation, and participate in an on-call roster, contributing to stable operations and ongoing IT service excellence in

Qualifications

• Significant experience in application support and maintenance within complex enterprise environments.
• Strong experience with Java, Domino, Perl, XML and SQL.
• Experience with Linux, Oracle, Windows Server, WebSphere, MQ and Domino.
• Good understanding of ITIL, incident/problem management, deployment and application lifecycle management.
• Strong troubleshooting, analytical, communication, and stakeholder-management skills.

Responsibilities

• Provide application maintenance and technical support across complex enterprise systems.
• Investigate and resolve incidents, problems, and application issues.
• Manage application changes, enhancements, releases, and deployments.
• Perform root-cause analysis and drive service improvements.
• Maintain technical documentation and provide technical leadership.
• Participate in an on-call rotational roster.

Skills

Troubleshooting

Stakeholder management

Analytical thinking

Communication

Education

Relevant tertiary qualifications or substantial equivalent experience

ITIL Foundation (highly regarded)

Tools

Java

Domino

Perl

XML

SQL

Linux

Oracle

Windows Server

WebSphere

MQ

Job description

#### Senior Application SupportGeelong, VIC 3220Full Time#### Job descriptionEnterprise Application Support || Java, Linux, Oracle & SQL || ITIL & Technical Leadership Senior Application Support || Geelong, VIC Role: Senior Application Support Location: Geelong, VICKey ResponsibilitiesProvide application maintenance and technical support across complex enterprise systems.Investigate and resolve incidents, problems, and application issues.Manage application changes, enhancements, releases, and deployments.Perform root-cause analysis and drive service improvements.Maintain technical documentation and provide technical leadership.Participate in an on-call rotational roster.Key RequirementsSignificant experience in application support and maintenance within complex enterprise environments.Strong experience with Java, Domino, Perl, XML and SQL.Experience with Linux, Oracle, Windows Server, WebSphere, MQ and Domino.Good understanding of ITIL, incident/problem management, deployment and application lifecycle management.Strong troubleshooting, analytical, communication, and stakeholder-management skills.Relevant tertiary qualifications, industry certifications, or substantial equivalent experience.ITIL Foundation certification is highly regarded.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, send your updated CV at , or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply! Please click here to apply.Login is optional, you may send application via email