Senior Enterprise App Support Lead

Talent Corp; Geelong; On-site; AUD 110,000 - 140,000; Full time

Job summary

Talent Corp in Geelong is seeking a Senior Application Support Specialist to join a large, established organisation. You will support, maintain and improve its enterprise application environment across a diverse tech stack.

You will investigate incidents, provide long-term fixes, assist deployments and configurations, and collaborate with developers, infrastructure teams and business stakeholders to boost performance and reliability.

Qualifications

• Strong experience in enterprise application support or a similar technical specialist role.
• Hands-on experience with IBM Domino/Lotus Notes, Java, SQL, Oracle, Linux and/or Windows Server.
• Exposure to WebSphere, IBM MQ, Perl or XML (highly regarded).
• Experience troubleshooting complex applications and managing incidents through to resolution.
• Knowledge of ITIL processes, application lifecycle management and deployments.
• Excellent problem-solving, communication and stakeholder engagement skills.

Responsibilities

• Provide advanced technical support across a complex enterprise application portfolio.
• Investigate and resolve incidents, troubleshoot issues and implement long-term solutions.
• Support application enhancements, upgrades, deployments and system configurations.
• Work across technologies including Java, IBM Domino, SQL, Oracle, Linux and Windows Server.
• Collaborate with developers, infrastructure teams and business stakeholders.
• Drive improvements in application performance, reliability and support processes.
• Provide technical guidance and contribute to incident, problem and change management.

Skills

Enterprise application support

Incident management

Troubleshooting

Stakeholder engagement

Tools

IBM Domino

Java

SQL

Oracle

Linux

Windows Server

WebSphere

IBM MQ

Perl

XML

Job description

Talent Corp in Geelong is seeking a Senior Application Support Specialist to join a large, established organisation. You will support, maintain and improve its enterprise application environment across a diverse tech stack.

You will investigate incidents, provide long-term fixes, assist deployments and configurations, and collaborate with developers, infrastructure teams and business stakeholders to boost performance and reliability.