Senior Enterprise App Support Lead (Java, Linux, Oracle)

Job Q

Geelong

Hybrid

AUD 120,000 - 150,000

Full time

2 days ago
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Job summary

Job Q in Geelong, VIC is seeking a Senior Application Support professional to maintain and support complex enterprise systems. You will investigate incidents, resolve issues, and manage changes, releases, and deployments while driving service improvements.

A strong ITIL background and leadership capabilities are highly valued. You will provide technical leadership, maintain documentation, and participate in an on-call roster, contributing to stable operations and ongoing IT service excellence in

Qualifications

  • Significant experience in application support and maintenance within complex enterprise environments.
  • Strong experience with Java, Domino, Perl, XML and SQL.
  • Experience with Linux, Oracle, Windows Server, WebSphere, MQ and Domino.
  • Good understanding of ITIL, incident/problem management, deployment and application lifecycle management.
  • Strong troubleshooting, analytical, communication, and stakeholder-management skills.

Responsibilities

  • Provide application maintenance and technical support across complex enterprise systems.
  • Investigate and resolve incidents, problems, and application issues.
  • Manage application changes, enhancements, releases, and deployments.
  • Perform root-cause analysis and drive service improvements.
  • Maintain technical documentation and provide technical leadership.
  • Participate in an on-call rotational roster.

Skills

Troubleshooting
Stakeholder management
Analytical thinking
Communication

Education

Relevant tertiary qualifications or substantial equivalent experience
ITIL Foundation (highly regarded)

Tools

Java
Domino
Perl
XML
SQL
Linux
Oracle
Windows Server
WebSphere
MQ

Job description

Job Q in Geelong, VIC is seeking a Senior Application Support professional to maintain and support complex enterprise systems. You will investigate incidents, resolve issues, and manage changes, releases, and deployments while driving service improvements.

A strong ITIL background and leadership capabilities are highly valued. You will provide technical leadership, maintain documentation, and participate in an on-call roster, contributing to stable operations and ongoing IT service excellence in

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