Senior AI Platform Reliability Engineer

Matchbox; City of Melbourne; Hybrid; AUD 180,000 - 260,000; Full time

Job summary

Firmus Technologies in Melbourne, Australia, seeks a Senior Platform Reliability Engineer to own and operate the AI FactoryOS production estate, including GPU clusters, exabyte-scale storage, and shared services. You will drive automation, CI/CD, and strong incident response within a 24/7 on-site team.

You will contribute to architecture, tooling, and runbooks, ensuring service levels and security requirements across the estate are met with rigorous, evidence-based improvements.

Qualifications

• 8+ years in infrastructure, systems and platform engineering in 24/7 environments.
• Expertise with scale-out storage (VAST/WEKA/Ceph/Lustre/GPFS/NetApp) and performance diagnosis.
• Experience operating virtualization platforms and shared services at defined service levels.
• Deep Linux knowledge: storage, kernel, networking, I/O, drivers.
• Observability as a service: metrics, logs, traces, alerting, runbooks.

Responsibilities

• Operate multi-tenant control plane and access controls for tenant workloads.
• Manage exabyte-scale storage and S3-compatible object storage with automation.
• Run GPU compute fleet: health, fault handling, firmware baselines, vendor coordination.
• Build guarded automation and remediation tooling; deliver changes as code.
• Diagnose data-path performance; apply OS, network and storage tuning.
• Maintain observability infrastructure; design actionable alerts tied to runbooks.
• Lead incident recovery, on-call rotations, and post-incident reviews.

Skills

Experience 8+ yrs

Infrastructure

Storage systems

Linux systems

Kubernetes

Automation / IaC

CI/CD

Incident response

Networking

Programming (Python/Go)

Tools

Proxmox

VMware

KVM

Terraform/OpenTofu

Argo CD

Prometheus/Grafana/OpenTelemetry

Job description

Firmus Technologies in Melbourne, Australia, seeks a Senior Platform Reliability Engineer to own and operate the AI FactoryOS production estate, including GPU clusters, exabyte-scale storage, and shared services. You will drive automation, CI/CD, and strong incident response within a 24/7 on-site team.

You will contribute to architecture, tooling, and runbooks, ensuring service levels and security requirements across the estate are met with rigorous, evidence-based improvements.