Business Analyst - AI Specialist (Sydney | Melbourne | Brisbane)

Automic Group; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Career development

Job summary

Automic Group seeks an experienced Business Analyst - AI Specialist to bridge strategy, user needs, data and technology. You will shape high-value AI opportunities, write clear requirements, and support multidisciplinary teams from discovery through implementation and continuous improvement.

You will apply practical AI knowledge to improve business processes, collaborate with technical specialists, and ensure responsible AI practices across delivery.

Qualifications

• Demonstrated business analysis experience delivering complex digital, data or technology initiatives.
• Strong skills in discovery, stakeholder facilitation, process analysis, requirements, user stories, acceptance criteria and benefits definition.
• Practical understanding of generative AI, large language models, machine learning, evaluation and human oversight, with sound judgement on when to use process improvement, automation or AI.
• Experience using AI tools responsibly to improve productivity, with appropriate output validation and confidentiality controls.
• Experience working with multidisciplinary teams in Agile, product-led or hybrid delivery environments.
• Strong communication and influencing skills, with the ability to translate technical concepts, challenge assumptions and explain trade-offs.
• Understanding of privacy, security, data governance, ethics and risk considerations for AI solutions.
• High value: experience delivering AI or automation solutions into production; familiarity with AI tools, RAG, APIs, SQL, model monitoring or responsible AI frameworks.

Responsibilities

• Partner with business stakeholders to identify and prioritise AI and automation opportunities, defining clear problems, business cases and measurable outcomes.
• Assess whether process improvement, rules-based automation, AI or a combined approach offers the most effective solution.
• Elicit and document functional and non-functional requirements, business rules, user stories and acceptance criteria, maintaining traceability to business objectives.
• Map processes, user journeys and data flows, defining AI requirements for output quality, privacy, security, accessibility, human oversight and fallback behaviour.
• Support proofs of concept, workflow prototypes and prompt design, working with technical teams to evaluate model outputs against agreed success measures.
• Contribute to solution design, backlog refinement, user acceptance testing and release readiness, helping address hallucinations, bias and automation failures.
• Embed responsible AI and governance practices throughout delivery, coordinating risk assessments, documenting controls and escalating unresolved issues.
• Support change, training and adoption, monitoring benefits, quality, risks and user feedback to guide continuous improvement

Skills

Business analysis

Stakeholder facilitation

Process analysis

Requirements gathering

Acceptance criteria

AI understanding

AI governance

Agile delivery

Tools

RAG

APIs

SQL

Model monitoring

Job description

Business Analyst - AI Specialist (Sydney | Melbourne | Brisbane)

Automic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG, accounting and finance, and investor and media relations.

Our culture is innately entrepreneurial, comprising people who thrive in an atmosphere where ideas, actions and initiative are encouraged. Our core values, Customer Success, Ambition, Equality and Team, are at the foundation of who we are and how we operate.

The Business Analyst - AI Specialist is the bridge between business strategy, user needs, data, technology and responsible AI delivery. The role identifies and shapes high-value AI opportunities, translates them into clear requirements and measurable outcomes, and supports multidisciplinary teams from discovery through implementation, adoption and continuous improvement.

This position combines strong business-analysis discipline with practical knowledge of generative AI, machine learning and automation.

This role suits an experienced Business Analyst who can independently own complex analysis, confidently facilitate stakeholder discussions and apply practical AI knowledge to improve business processes and customer outcomes. You will work closely with technical specialists, use approved AI tools responsibly to improve productivity, and apply sound judgement to determine when process improvement, automation or AI offers the best solution.

This hybrid opportunity is open to candidates in Sydney, Melbourne or Brisbane.

Key Responsibilities

• Partner with business stakeholders to identify and prioritise AI and automation opportunities, defining clear problems, business cases and measurable outcomes.
• Assess whether process improvement, rules-based automation, AI or a combined approach offers the most effective solution.
• Elicit and document functional and non-functional requirements, business rules, user stories and acceptance criteria, maintaining traceability to business objectives.
• Map processes, user journeys and data flows, defining AI requirements for output quality, privacy, security, accessibility, human oversight and fallback behaviour.
• Support proofs of concept, workflow prototypes and prompt design, working with technical teams to evaluate model outputs against agreed success measures.
• Contribute to solution design, backlog refinement, user acceptance testing and release readiness, helping address hallucinations, bias and automation failures.
• Embed responsible AI and governance practices throughout delivery, coordinating risk assessments, documenting controls and escalating unresolved issues.
• Support change, training and adoption, monitoring benefits, quality, risks and user feedback to guide continuous improvement

To be successful in this role, you will have:

• Demonstrated business analysis experience delivering complex digital, data or technology initiatives.

Strong skills in discovery, stakeholder facilitation, process analysis, requirements, user stories, acceptance criteria and benefits definition.

Practical understanding of generative AI, large language models, machine learning, evaluation and human oversight, with sound judgement on when to use process improvement, automation or AI.

Experience using AI tools responsibly to improve productivity, with appropriate output validation and confidentiality controls.

Experience working with multidisciplinary teams in Agile, product-led or hybrid delivery environments.

Strong communication and influencing skills, with the ability to translate technical concepts, challenge assumptions and explain trade-offs.

Understanding of privacy, security, data governance, ethics and risk considerations for AI solutions.

Highly regarded: experience delivering AI or automation solutions into production; familiarity with AI tools, RAG, APIs, SQL, model monitoring or responsible AI frameworks; and relevant qualifications or certifications.

You’ll join a team that values collaboration, initiative and continuous improvement. This is an opportunity to shape how AI and automation are applied across the business, contribute to meaningful outcomes and grow your career within a growing fintech environment.

Key Benefits include

• Professional career growth and development