Senior Agricultural Workshop Service Supervisor

Haeusler Group; Echuca; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Above award pay rates

A competitive renumeration package

Salary Packaging

Ongoing training and support

Training through John Deere University

Specialist upskilling

Latest industry technology

Company vehicle, laptop, and mobile

Uniform and Personal Protective Equip.

Multi-site organisation with room to移e

Relocation Assistance

Friendly welcoming team environment

Company health and wellbeing program

Employee Assistance Program

Job summary

Haeusler’s Group is seeking an experienced Service Supervisor for our Echuca Dealership. The role offers leadership of a busy agricultural workshop and technicians, with duties including scheduling, quality checks, and customer updates.

Ideal candidates will have 3+ years in service roles, a Diesel Mechanic qualification, and strong customer service and communication skills. Local relocation support and ongoing John Deere training are available.

Qualifications

• 3+ years of experience in a service/ workshop role.
• Fully qualified Diesel Mechanic trade qualification preferred.
• Ability to lead others, with workshop management experience.
• Current and valid driver’s license.
• Familiar with John Deere and competitive products.
• Ability to write and speak effectively to individuals and groups.
• Strong customer service focus and work ethic.
• Excellent oral and written communication skills.
• Forklift licence preferred.

Responsibilities

• Lead the success of a busy agricultural workshop and technician team.
• Schedule internal, retail and warranty bookings.
• Monitor technicians’ overtime and start/finish times.
• Approve internal work orders prior to work commencing.
• Oversee delivery management in the CRM with date confirmation and quality control.
• Review machinery prior to release to ensure work completed to standard.
• Approve repair order invoicing for accuracy and consistency.
• Oversee Technician and Apprentice training and provide recommendations to the Aftermarket Manager.
• Provide updates to customers during and upon completion.

Skills

Leadership

Team management

Customer service

Communication

John Deere familiarity

Forklift operation

Workshop coordination

Attention to safety

Office/computer skills

Education

Diesel mechanic qualification

Job description

Haeusler’s Group is seeking an experienced Service Supervisor for our Echuca Dealership. The role offers leadership of a busy agricultural workshop and technicians, with duties including scheduling, quality checks, and customer updates.

Ideal candidates will have 3+ years in service roles, a Diesel Mechanic qualification, and strong customer service and communication skills. Local relocation support and ongoing John Deere training are available.