Senior Agile Business Analyst: Customer & Product Strategy

Qantas Group; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Air travel discounts

Flexible leave options

Rewards program

Wellbeing program

Job summary

Qantas Loyalty is seeking a Senior Agile Business Analyst to drive business strategy and translate it into IT and product initiatives. You will analyze customer journeys, practices, and industry trends to recommend quantifiable IT changes, ensuring feasibility and value.

You will lead workshops, gather information, and clearly communicate features and acceptance criteria to developers and stakeholders, enabling successful change management.

Qualifications

• 8+ years experience as a Business Analyst in an agile environment.
• Experience translating strategies into IT/product initiatives.
• Strong ability to map customer journeys and business processes.
• Excellent communication of requirements and acceptance criteria.

Responsibilities

• Transform business problems into IT/product solutions for Qantas Loyalty.
• Translate strategies into actionable IT initiatives and roadmaps.
• Lead workshops and stakeholder reviews to alignment and sign-off.
• Document user journeys and criteria to guide development and testing.

Skills

Business Analysis

Agile Methods

Stakeholder Engagement

User Story Writing

Requirements Communication

Education

Tertiary Education

Tools

JIRA

Confluence

Job description

Qantas Loyalty is seeking a Senior Agile Business Analyst to drive business strategy and translate it into IT and product initiatives. You will analyze customer journeys, practices, and industry trends to recommend quantifiable IT changes, ensuring feasibility and value.

You will lead workshops, gather information, and clearly communicate features and acceptance criteria to developers and stakeholders, enabling successful change management.