Agile Business Analyst — Digital Product & Analytics

Qantas; Adelaide; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Discounted air travel

Flexible leave options

Wellbeing program

Training & development

Job summary

Qantas is expanding its Product and Innovation Centre in Adelaide and seeks a Business Analyst to translate customer and business needs into clear user stories. You will work with a cross-functional team, including product managers, engineers and designers, to deliver data-driven insights and value-driven features.

With 5+ years in a similar role and strong experience in agile methodologies and analytics, you’ll drive continuous improvement, manage stakeholder workshops, and craft well-defined

Qualifications

• 5+ years’ experience in a similar role with tertiary qualifications in Commerce, Technology or Marketing.
• Proven success in large, cross-functional teams.
• Deep understanding of Scrum, Kanban, Design thinking, HCD, multivariate testing and continuous improvement.
• Experience reporting in a digital analytics or BI tool, preferably Adobe Analytics, with data-driven insights.
• Proven ability to write clear user stories and acceptance criteria for developers and testers.
• Experience in an Agile software development squad with product managers, engineers and designers.
• Strong stakeholder engagement skills and ability to run structured workshops.
• Autonomous, proactive with a customer-first mindset and collaborative team player.
• Proficient in using collaboration tools like Miro, JIRA and Confluence.
• Excellent written and verbal communication.

Responsibilities

• Partner with Product Manager to translate customer and business needs into clear user stories and solutions.
• Lead analytics and BI activities to generate insights and inform decisions.
• Support feature and process improvements across delivery teams.
• Collaborate with cross-functional squads to ensure alignment and delivery.

Skills

Agile methodologies

Analytics

Stakeholder engagement

User story writing

Cross-functional collaboration

Education

Bachelor's degree in Commerce, Technology or Marketing

Tools

Adobe Analytics

BI tools

Miro

JIRA

Confluence

Job description

Qantas is expanding its Product and Innovation Centre in Adelaide and seeks a Business Analyst to translate customer and business needs into clear user stories. You will work with a cross-functional team, including product managers, engineers and designers, to deliver data-driven insights and value-driven features.

With 5+ years in a similar role and strong experience in agile methodologies and analytics, you’ll drive continuous improvement, manage stakeholder workshops, and craft well-defined