Senior Aged Care Quality & Compliance Partner

Doutta Galla Aged Services; Victoria; On-site; AUD 120,000 - 150,000; Full time

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Job summary

Doutta Galla Aged Services is seeking an experienced Clinical Quality and Compliance Partner to lead quality and governance across aged care services, supporting registration, audits, and continuous improvement. This critical role partners with clinical and operational teams to achieve strong clinical outcomes and regulatory compliance.

You will work across Residential Aged Care Homes and Home Care services, driving incident management, policy maintenance, and education to staff while ensuring

Qualifications

• Experience in quality, governance or compliance within aged care.
• Strong knowledge of Aged Care Act and quality standards.
• Proven experience in audits, risk management and investigations.
• Excellent written and verbal communication with stakeholder influence.

Responsibilities

• Lead clinical audits, gap analyses and risk assessments.
• Manage incident investigations including root cause analysis.
• Handle complex complaints involving families and regulators.
• Maintain policies and clinical documentation in centralized systems.
• Educate staff on quality systems and continuous improvement.
• Monitor regulatory updates and respond appropriately.
• Support registration renewal and external audits.
• Assist local teams during audit, monitoring and assessment visits.
• Develop and monitor corrective action plans in response to observations.

Job description

Doutta Galla Aged Services is seeking an experienced Clinical Quality and Compliance Partner to lead quality and governance across aged care services, supporting registration, audits, and continuous improvement. This critical role partners with clinical and operational teams to achieve strong clinical outcomes and regulatory compliance.

You will work across Residential Aged Care Homes and Home Care services, driving incident management, policy maintenance, and education to staff while ensuring