Senior Accounts Payable & Procurement Officer

Doutta Galla Aged Services; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Salary packaging benefits

Supportive team culture

Ongoing learning and careerdevelopment

Job summary

Doutta Galla Aged Services is seeking a Senior Accounts Payable & Procurement Officer to lead procurement-to-payment workflows and property management system integration. You will coordinate suppliers, manage invoices, and support ARMs in a centralised function across the organisation.

Join a values-led not-for-profit aged care team that emphasises learning, collaboration, and making a meaningful difference in residents' lives. West Melbourne office with a focus on efficiency and compliance.

Qualifications

• Experience in Accounts Payable and Procurement functions.
• Familiarity with procurement-to-payment workflows.
• Ability to manage supplier records and contracts.
• Experience using ARM, Urbanise and/or Epicor systems.
• Eligible to work in Australia in aged care sector.

Responsibilities

• Create and manage work orders; coordinate procurement and supplier activities.
• Support invoice processing; manage approvals and PO receipt.
• Coordinate Urbanise approvals with Property Team; integrate with Epicor.
• Provide system support for ARM/Urbanise interfaces; train staff as needed.

Skills

Accounts Payable

Procurement

ERP systems

Data accuracy

Stakeholder management

Tools

ARM

Urbanise

Epicor

Job description

Senior Accounts Payable & Procurement Officer

• Salary packaging benefits to increase your take-home pay
• Supportive, inclusive team culture
• Ongoing learning and career development opportunities
• A meaningful role where your work makes a real difference

Imagine more than just a job. Imagine a meaningful career with purpose, where your dedication is valued, your voice is heard and your work makes a real difference every day.

Imagine a workplace where you belong — a place you are proud to be part of, with opportunities to learn, grow and build a career filled with possibility.

Imagine more with Doutta Galla.

About Us

At Doutta Galla we imagine ageing as the start of a new chapter.

We imagine care that feels like home. Where traditions are celebrated and life experiences are honoured. Imagine working and belonging to an organisation that creates a culturally safe, inclusive space – where our residents, clients, families, teams are welcome, and every voice is heard.

At Doutta Galla, we treat everyone as a person, not a room number, with carers that truly care.

Doutta Galla Aged Services is a not-for-profit aged care organisation, with more than 30 years’ experience supporting people to age with dignity, stay connected to their roots, and always feel in control.

We are proud of our genuine culture of care — for our residents and clients, and for the people who support them every day.

The Opportunity

Doutta Galla Aged Services is seeking an experienced and highly organised Senior Accounts Payable & Procurement Officer to support our centralised Procurement and Accounts Payable functions.

This role offers an exciting opportunity to become the subject matter expert for Doutta Galla's procurement-to-payment and property management systems and play a key role in improving organisational processes, ensuring the seamless coordination of supplier management, purchasing processes, contract administration, and invoice approvals across the organisation.

Working closely with the property team, operational teams, facilities staff, and suppliers, you will be the key subject matter expert for the procurement-to-payment process and property management systems and play a key role in improving organisational processes.

About the Role

As the Senior Accounts Payable & Procurement Officer, you will be responsible for creating and managing work orders, coordinating procurement and supplier activities, supporting invoice processing workflows, maintaining supplier records and contracts, and providing operational support for the ARM and Urbanise platforms and their integration with Epicor.

You will play a pivotal role in ensuring that goods and services are procured efficiently, suppliers are managed effectively, property maintenance jobs are actioned, and invoices are processed, approved, and paid in a timely manner.

Key Responsibilities:

Property Administration Support

• Support the Property team by administrating maintenance requests and work orders in Urbanise
• Help suppliers with uploading their invoices and completing their jobs in Urbanise
• Coordinate procurement activities across the organisation to support efficient purchasing and supplier engagement.
• Partner with operational locations to ensure ordering processes are followed and streamlined.
• Maintain supplier accounts across Epicor, ARM and Urbanise (systems Doutta Galla uses)
• Verify supplier banking details and ensure all new suppliers are accurately established within finance systems.
• Manage supplier contracts and maintain accurate supplier records.
• Conduct supplier analysis and reporting, monitoring pricing, service quality and value for money.
• Manage ARM catalogue updates and facilitate the setup of new suppliers

Accounts Payable Coordination

• Support invoice processing activities as required.
• Manage ARM invoice approvals and purchase order receipting to ensure invoices are approved and paid on time.
• Coordinate Urbanise invoice approvals with the Property Team to ensure accurate and timely integration into Epicor.
• Respond to accounts payable and procurement-related queries from staff and management.
• Ensure compliance with accounting controls, financial procedures and organisational policies.

Systems Support

• Provide primary operational support for ARM and Urbanise systems and their interface with Epicor.
• Troubleshoot issues and resolve user queries.
• Deliver training and guidance to staff as required.
• Maintain system data and complete updates as organisational changes occur.
• Act as the key contact for system-related procurement and AP issues.

Stakeholder Engagement

• Build strong working relationships with operational staff, suppliers and service providers.
• Collaborate closely with Finance team colleagues to ensure coordinated and efficient service delivery.
• Communicate effectively with Facilities and Corporate Services teams regarding procurement and systems issues.

To be successful in this role, you will bring:

• Strong experience in Accounts Payable and Procurement functions.
• Demonstrated knowledge of accounting controls, processes and procedures.
• Excellent data entry accuracy and attention to detail.
• Strong analytical, problem-solving and organisational skills.
• Ability to manage competing priorities and work effectively to deadlines.
• Excellent communication and stakeholder management skills.
• Proven ability to work collaboratively across multiple teams.
• Intermediate to advanced Microsoft Office skills including Excel, Word, Outlook and PowerPoint.
• Eligibility to work in Aged Care in accordance with legislative requirements.
• Experience using ARM, Urbanise and/or Epicor systems.
• Previous experience in the aged care, health care or community services sectors.
• Experience supporting procurement-to-payment workflows and supplier management processes.
• Purpose driven work that positively impacts the lives of older people.
• Opportunity to partner directly with leaders and influence organisational outcomes.
• Values-led organisation with a strong reputation for quality care.
• Newly renovated corporate office in West Melbourne.
• The opportunity to contribute to a community where every person matters.

Doutta Galla prides itself on cultural diversity and inclusion. We are an equal opportunity employer; all applicants will be considered for employment. Applicants must have the right to work in Australia and be eligible to work in Aged Care under the Aged Care Act 2024 (Cth).