Digital Communications Coordinator

Doutta Galla Aged Care; Melbourne; On-site; AUD 40,000 - 64,000; Part time

Job summary

Doutta Galla Aged Care in Melbourne is seeking a Creative and digitally savvy Digital Communications Coordinator on a part-time basis to support planning, creation, delivery and evaluation of engaging digital content across our internal and external channels.

You will strengthen relationships with residents, families, employees, volunteers and stakeholders by delivering content that reflects our purpose, values and brand, with ongoing opportunities to learn and grow.

Qualifications

• Qualifications in Digital Marketing, Digital Communications or similar.
• Experience in digital communications, marketing, and content coordination.
• Experience updating and optimising websites, SEO, SEM, social media and email marketing platforms.

Responsibilities

• Develop and maintain engaging digital content across our website, intranet, social media, email and other digital channels.
• Support the development and delivery of digital marketing and communication campaigns.
• Develop and maintain an annual content calendar and scheduling plan.
• Provide advice and insights relating to SEO, SEM and digital performance.
• Monitor digital performance, engagement and reach and prepare regular reports.
• Use data, insights and feedback to identify opportunities to improve content and campaign performance.
• Maintain strong content governance, including approval processes, privacy and records management.
• Keep up to date with digital communication trends and best practice.

Skills

Digital marketing

Content coordination

SEO/SEM

Data insights

Written communication

Stakeholder management

Education

Diploma/degree in Digital Marketing

Tools

CMS/WordPress

SEO tools

Email marketing

Job description

Imagine more than just a job. Imagine a meaningful career with purpose, where your dedication is valued, your voice is heard and your work makes a real difference every day.

Imagine a workplace where you belong — a place you are proud to be part of, with opportunities to learn, grow and build a career filled with possibility.

Imagine more with Doutta Galla.

About Us

At Doutta Galla we imagine ageing as the start of a new chapter.

We imagine care that feels like home. Where traditions are celebrated and life experiences are honoured. Imagine working and belonging to an organisation that creates a culturally safe, inclusive space – where our residents, clients, families, teams are welcome, and every voice is heard.

At Doutta Galla, we treat everyone as a person, not a room number, with carers that truly care.

Doutta Galla Aged Services is a not-for-profit aged care organisation, with more than 30 years’ experience supporting people to age with dignity, stay connected to their roots, and always feel in control.

We are proud of our genuine culture of care — for our residents and clients, and for the people who support them every day.

The Opportunity

We are seeking a creative and digitally savvy Digital Communications Coordinator to join our Marketing team on part-time basis.

Reporting to the Marketing Manager, you will support the planning, creation, delivery and evaluation of engaging digital communications across our internal and external channels. You will help strengthen our relationships with residents, families, employees, volunteers and stakeholders by delivering content that reflects Doutta Galla's purpose, values and brand.

The role is currently based in Footscray, with an upcoming move to our newly renovated corporate office in West Melbourne, conveniently located within walking distance of North Melbourne Station.

About the Role

This is an exciting opportunity for someone who enjoys combining writing, digital marketing and data insights to create communications that are clear, accessible and engaging. This role offers the opportunity to make a meaningful impact across a diverse workforce.

Key Responsibilities

• Develop and maintain engaging digital content across our website, intranet, social media, email and other digital channels.
• Support the development and delivery of digital marketing and communication campaigns.
• Develop and maintain an annual content calendar and scheduling plan.
• Provide advice and insights relating to SEO, SEM and digital performance.
• Monitor digital performance, engagement and reach and prepare regular reports.
• Use data, insights and feedback to identify opportunities to improve content and campaign performance.
• Maintain strong content governance, including approval processes, privacy and records management.
• Keep up to date with digital communication trends and best practice.

About You

To be successful in this role, you will bring:

• Qualifications in Digital Marketing, Digital Communications or similar.
• Experience in digital communications, marketing, and content coordination.
• Experience updating and optimising websites, SEO, SEM, social media and email marketing platforms.
• The ability to use data and insights to measure communication and digital marketing performance.
• Understanding of brand consistency, accessibility, plain English and digital content best practice.
• Excellent written and verbal communication skills.
• Excellent organisation and time-management skills, with the ability to manage multiple projects and deadlines.
• Confidence working with stakeholders to gather information, clarify messages and coordinate approvals.
• Experience working in aged care, healthcare or a similar sector will be highly regarded, but not essential.
• Purpose driven work that positively impacts the lives of older people.
• Opportunity to partner directly with leaders and influence organisational outcomes.
• Values-led organisation with a strong reputation for quality care.
• Newly renovated corporate office in West Melbourne.
• The opportunity to contribute to a community where every person matters.

Ready to Imagine More?

Agencies should note that unsolicited resumes will not be accepted for this position.

Doutta Galla prides itself on cultural diversity and inclusion. We are an equal opportunity employer; all applicants will be considered for employment. Applicants must have the right to work in Australia and be eligible to work in Aged Care under the Aged Care Act 2024 (Cth).