Senior Accountant - PPI

NSW Department of Customer Service; Sydney; Hybrid; AUD 133,000 - 147,000; Full time

Benefits offered by this job

Hybrid from Sydney CBD

Wellbeing programs

Career development opportunities

Job summary

NSW Department of Customer Service is seeking an experienced Senior Accountant to provide high-quality financial expertise across the organisation. The role focuses on governance, decision support, and compliance with NSW Treasury and Australian Accounting Standards.

The position suits someone with strong accounting skills, stakeholder partnering ability, and a drive for continuous improvement in a complex public sector environment.

Qualifications

• Tertiary qualifications in Accounting, Finance, Commerce or a related field.
• Strong technical knowledge of Australian Accounting Standards and public sector financial frameworks.
• Excellent communication and stakeholder engagement skills.
• Strong analytical skills and a commitment to continuous improvement.
• Inquisitive mind and excellent time management skills.

Responsibilities

• Deliver timely, accurate financial reporting and analysis that support executive and operational decision‑making.
• Maintain strong financial management controls to ensure compliance with accounting standards, NSW Treasury policies and best‑practice financial processes.
• Prepare and manage statutory, financial and organisational submissions with accuracy and compliance.
• Support month‑end and year-end activities including journals, reconciliations and financial statement inputs.
• Contribute to budgeting and forecasting processes, ensuring data integrity and consistent financial assumptions.
• Coordinate internal and external audit activities and assist in implementing recommendations.
• Identify and implement financial process improvements to enhance systems, reporting and operational efficiency.

Skills

Analytical skills

Communication

Stakeholder engagement

Time management

Education

Tertiary qualifications in Accounting/Finance/Commerce

Job description

• Clerk 9/10 - $133,348 - $146,945 + superannuation and leave loading
• Employment Type: Ongoing
• Hybrid from Sydney CBD - flexible working arrangements and state-of-the-art offices.
• Wellbeing programs and resources available.
• Excellent career development and learning opportunities.

We are seeking an experienced and motivated Senior Accountant to provide high-quality financial expertise across the organisation. This role is responsible for strengthening financial governance, supporting strategic decision‑making, and ensuring compliance with NSW Treasury requirements, Australian Accounting Standards and internal policies.

The role will suit someone with strong technical accounting skills, excellent analytical capability, and the ability to partner effectively with stakeholders in a complex environment.

Key Accountabilities

• Deliver timely, accurate financial reporting and analysis that support executive and operational decision‑making.
• Maintain strong financial management controls to ensure compliance with accounting standards, NSW Treasury policies and best‑practice financial processes.
• Prepare and manage statutory, financial and organisational submissions with accuracy and compliance.
• Support month‑end and year‑end activities including journals, reconciliations and financial statement inputs.
• Contribute to budgeting and forecasting processes, ensuring data integrity and consistent financial assumptions.
• Coordinate internal and external audit activities and assist in implementing recommendations.
• Identify and implement financial process improvements to enhance systems, reporting and operational efficiency.

To be successful in this role, you will have:

• Tertiary qualifications in Accounting, Finance, Commerce or a related field
• Strong technical knowledge of Australian Accounting Standards and public sector financial frameworks
• Excellent communication and stakeholder engagement skills
• Strong analytical skills and a commitment to continuous improvement
• Have an inquisitive mind and excellent time management skills

Salary Grade 9/10, with the base salary for this role starting at $133,348 base plus superannuation

Applications close 11.59pm Sunday 27th September 2026.

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [e-mail].

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process